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Survey: Many Companies Not Using Logistics Technology

Many private trucking companies continue to plan truck routing and loading manually, despite the wealth of logistics technology available

by Staff
January 29, 2002
2 min to read


Many private trucking companies continue to plan truck routing and loading manually, despite the wealth of logistics technology available.

That's the finding of a survey of companies operating private and dedicated truck fleets by The Logistics Institute at Georgia Tech. The survey focused on transportation costs, how companies operate their fleets, and transportation planning methods.
"What is very clear from this survey is that the majority of companies, both with smaller trucking operations of under $10 million annually as well as much larger operations exceeding $100 million, continue to plan truck routing and loading manually with very limited use of available information and decision technologies," said Harvey Donaldson, director of TLI.
Some of the key findings from the survey:

  • Nearly two-thirds (65%) of the respondents indicated that with better planning they could save their organization 6%to 30% in transportation costs.

  • More than half of the respondents currently use a manual process for route planning (72%), load building (72%), dispatching (65%), and tracking (61%). The remaining companies mostly use custom or commercial software.

  • The average satisfaction rating with current route planning, load building, dispatching, and tracking processes was below 7 on a scale of 1 to 10;

  • More than two-thirds of respondents considered software the "ideal method" for truck transportation planning for their organization (37% in-house/custom software and 31.5% customized commercial software).

  • The majority of respondents indicated that their organization's typical truck routes change either on a daily (45%) or weekly (20%) basis.

  • Over half of the respondents (58%) said that less than 10% of their outbound loads generate backhaul revenue. 38% of respondents indicated that backhaul revenue was insignificant to their organization.

  • The respondents indicated that customer service (#1) and route efficiency/cost savings (#2) rank highest in importance among factors regarding transportation planning. Driver satisfaction and backhauls were of significantly less importance.

  • The top three constraints that could prevent the implementation of a better transportation planning method were complexity of environment (33%), organizational culture (29%) and overhead cost (24%).

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"The Transportation and Logistics Survey results indicate that while respondents foresee substantial cost savings opportunities from improved transportation planning, they are reluctant to adopt available technologies because of concerns about the associated costs and complexity," concluded Donaldson.
For complete results, visit TLI's Web site at www.tli.gatech.edu/resource/transsurvey.

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