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Motive Uses AI to Tackle Fuel Fraud

Motive said its new fuel fraud control features identified more than $250,000 from more than 1,200 unauthorized transactions in a 30-day trial.

Motive Uses AI to Tackle Fuel Fraud

Motive says its new fuel card tool protects against fraud.

Image: HDT Graphic

2 min to read


Motive has added new fuel fraud controls powered by artificial intelligence to its fuel card.

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The new fraud control features identified more than $250,000 from more than 1,200 unauthorized transactions in a 30-day trial.

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Motive describes itself as an AI-powered integrated operations platform and says the Motive Card is the only fuel card that is fully integrated into a fleet management platform.

The new fraud controlsintegrate telematics data from the Motive platform to give fleet managers the precise data and controls they need to automatically identify and decline fraud transactions. 

“The Motive Card … alerts us to potentially fraudulent activity and declines those transactions. We haven’t had any fraud since using the Motive Card,” said Alex Amort, vice president of compliance for Cascade Environmental.

Nineteen percent of current fleet spend is lost to fraud or theft, leading to an average revenue loss of nearly $1 million per year for companies in the trucking, logistics, construction, oil and gas, and other sectors,” said Hemant Banavar, Vice President, Financial Products.

New AI-Powered Fuel Fraud Controls

Exclusively available to Motive Card customers, the new fraud controls enable businesses to customize spending limits, automatically decline suspicious transactions, and receive instant alerts for location discrepancies. 

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With the new controls, customers can:

  • Stop Fraud Before It Happens: AI-powered Vehicle & Spend Location Mismatch provides an essential layer of security against fraud, with new alerts and auto decline controls if the vehicle location does not match the fuel card transaction.

  • Respond Faster to Suspicious Activity: Fuel Type Mismatch and Fuel Level & Spend Mismatch alerts allow fleet managers to detect fraudulent transactions and take prompt action, such as freeze the card, or block the merchant when the fuel level or type do not match the vehicle. 

  • Increase Profits with a Holistic View: The integration of fleet telematics and spend transactions in one platform gives fleet managers a comprehensive view of all activity, so they can control and stop unauthorized spending and improve profit margins, savings, and operational efficiency.

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