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Interactive Voice Response Frees Up Dispatchers

iMessaging Systems says its iVoice is the ideal interactive voice response solution for the logistics industry

by Staff
June 18, 2002
1 min to read


iMessaging Systems says its iVoice is the ideal interactive voice response solution for the logistics industry.

iVoice has the capability to answer and service multiple telephone calls simultaneously. It can answer incoming telephone calls and complete an "interactive conversation" with your callers. With iVoice, drivers or other authorized callers have the ability to access data directly from a trucking company’s AS/400 system. In effect, IVR engages in an interactive dialog with callers, enabling fleet operators to more easily manage trailer locations, direct dispatch operations and to accurately collect critical data. For example, the system allows drivers to conveniently make check calls at any time, while freeing dispatchers to handle "business critical" issues.
For a free demonstration, call 866-IMS-4IVR (866-467-4487) and enter demo number 202992.

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