BorgWarner Turbo & Emissions Systems recently conducted two on-the-spot warranty sessions for its aftermarket distributors.
The hands-on sessions were held at BorgWarner's turbo reman facility
in Fletcher, N.C. with 29 representatives from more than 20 independent aftermarket distributors completing the course.
They join more than 200 individuals who have been certified in on-the-spot warranty resolution during the more than two decades that BorgWarner has offered the program to its distributors.
The primary focus of this warranty program is to assist distributors of BorgWarner products to enhance their service offering by allowing them to analyze and process BorgWarner warranty hardware at their places of business. By resolving warranty issues "on the spot," BorgWarner distributors can quickly offer their customers a clear idea of service or replacement options. A geographic list of the company's service partners can be accessed by visiting the company's web site at www.turbodriven.com.