DHL, among the world’s leading express delivery and logistics companies, is adopting the latest “new generation” scanning technology, deploying a single system across the entire DHL network to provide enhanced shipment visibility for DHL customers.

The new scanning devices, used to capture shipment information by couriers and other operations personnel and utilizing a Wi-Fi (wireless local area network connectivity) communications system, will be deployed nationwide by third quarter 2007.
The “new generation” technology will provide immediate visibility and real-time tracking for customers, and increase the speed in which personnel can process shipments at both customer locations and DHL facilities, providing timely, accurate, and up-to-the-minute status of packages.
Unlike many systems used throughout the transportation industry, the DHL wireless scanners leverage the latest GPRS (General Packet Radio Service) and WLAN (Wireless Local Area Network) technologies, which will enable DHL to transmit customer shipment information automatically – from pickup to final delivery – without the need to wait and place a device within a transmission cradle. The information will be immediately fed into DHL back-end systems, providing instant visibility to customers looking for shipment status through calls to customer service, the DHL web site, or DHL shipping systems.