About 50 Pilot Flying J Customers Opt Out of Settlement
Tuesday was the deadline for carriers to opt out of a settlement reached in July between some trucking companies and Pilot Flying J over allegations the truckstop chain cheated customers out of fuel purchase rebates. About 50 of the truckstops’s 6,000 customers said they want no part of the agreement.

About 50 companies have opted out of a settlement with Pilot Flying J over fuel rebates. Photo: Evan Lockridge

Tuesday was the deadline for carriers to opt out of a settlement reached in July between some trucking companies and Pilot Flying J over allegations the truckstop chain cheated customers out of fuel purchase rebates. About 50 of the truckstops’s 6,000 customers said they want no part of the agreement.
According to the Associated Press, Knoxville attorney Drew McElroy, who has filed suits against Pilot Flying J on behalf of seven clients, says the main problem he sees with the settlement is that it doesn't allow his clients to collect punitive damages against what he called “bad actors.”
"For someone to treat their customers the way these have been treated here and then just say, 'Here's your money back' — we don't think that's a full measure of compensation," he was quoted as saying by AP.
In contrast, attorney David Guin of Birmingham, Ala., who represents a trucking company that decided to accept the settlement, says he is confident his clients will get what they are owed, AP reports.
Customers who don’t opt out will be automatically included in the settlement. Under the settlement, Flying J will pay back customers the full amount they are owed, along with interest. Those who are not included in the settlement will continue their litigation.
On April 15 federal agents raided Pilot Flying J headquarters in Knoxville, Tenn., as part of an investigation into whether the company cheated trucking customers. Since that time seven company employees have pleaded guilty for their roles, but have yet to be sentenced. Others have been fired or put on administrative leave.
A criminal investigation continues, where some have reportedly pleaded guilty. Some employees have been given immunity by federal prosecutors for agreeing to cooperate in the investigation, and there have been recent hints that more indictments could be on the way.
CEO Jimmy Haslam continues to adamantly deny he knew anything about the alleged scheme or any wrongdoing by the company. He also has said Pilot Flying J wants to amicably resolve any situation with customers who feel they are owed money.
Since the raid, more than two dozen lawsuits have been filed by trucking operations against Pilot Flying J, some of them after the settlement was reached. The deal received tentative approval from a judge. A fairness hearing is set for late November.
It’s estimated if the settlement is approved, it will cost the nation’s largest diesel retailer at least $40 million, plus legal fees.
More Drivers

Netradyne Intelligence Uses New AI Agents to Automate Response to In-Cab Camera Data
The company called the next-generation in-cab camera safety platform "a fundamental shift from systems that report on what happened to systems that actively drive what should happen next."
Read More →
Why Truck Detention Keeps Costing Fleets Time and Money
A 2024 ATRI study found detention affects nearly 40% of truckload stops and costs the industry more than $15 billion annually. Despite the toll on drivers, fleets, and supply chains, the problem remains stubbornly persistent.
Read More →
Prime Inc. to Open $7.9M Flagship Used-Truck Dealership
A new driver-focused facility to sell Prime Inc's used trucks and trailers will be the first purpose-built location in the company's history.
Read More →Short Takes: Inside K&B’s Truck Safety Tech
Listen to learn how K&B Transportation uses cellphone-blocking technology, speed management systems, weather geofencing, bridge avoidance tools, and more to improve driver safety.
Read More →
Nussbaum Expands Driver Compensation with Pay Raises, Profit Sharing
Nussbaum Transportation said its latest compensation package could push first-year driver earnings above $90,000 in key hiring markets.
Read More →Listen: Inside Modern Fleet Safety: AI, Cameras & Speed Control at K&B Transportation
Fleet safety is evolving fast—and technology is at the center of it. Learn how a former commercial vehicle enforcement officer turned director of safety at K&B Transportation is embracing real-world safety technology.
Read More →
Maverick Announces 2026 Driver Pay Raises
New raises for Maverick Transportation drivers will take effect on May 31, 2026.
Read More →
Illinois Trucker Indicted for Nearly $22,000 in Ohio Turnpike Toll Evasion
Authorities say an Illinois trucker avoided paying tolls for two years, and now faces felony charges, possible prison time, and forfeiture of his Freightliner tractor.
Read More →
New Trojan Driver Cargo Theft Scam Bypasses Carrier Vetting Systems
Cargo theft rings plant operatives as drivers inside legitimate, fully vetted carriers, then execute coordinated thefts that look like a traditional straight theft from the outside.
Read More →
WIM, Trucker Path Name Top 3 Women-Friendly Truck Stops
ATA’s Women In Motion Council and Trucker Path highlight three truck stops that meet all seven safety-focused criteria and rank highest among female drivers.
Read More →
