Meritor has launched MeritorPartsXpress.com, an e-commerce platform for U.S. and Canadian customers shopping for Meritor Aftermarket parts.
The new website replaces MeritorPartsOnline.com in North America and it is designed to work on computers, smartphones, and tablets. The new site features improved search functionality that can identify replacement parts by Meritor part number and product line, competitor part number, or keyword.
Catalog navigation can be used to correctly identify replacement parts from Meritor's large selection of product families. To assist in the part-selection process, the website hosts more than 40,000 images, including photographs and line drawings, as well as three-dimensional and 360-degree visuals of Meritor's family of aftermarket products.
"Our goal is to deliver a best-in-class, time-saving and user-friendly website that reduces the amount of effort needed for customers to identify the exact replacement parts they need," said Brett Penzkofer, vice president, aftermarket, North America for Meritor.
In addition to searching for replacement parts and product information, visitors to MeritorPartsXpress.com can:
- Obtain pricing, parts availability and interchange part numbers
- Create requisition lists
- Track shipping status
- Locate local dealers or distributors
Registered users can log in to find additional features and perform multiple functions, such as:
- Reviewing account information for current orders, saved orders and requisition lists
- Placing stock or filling emergency orders
- Requesting competitor cross references
“The site also contains more than 10,000 related and suggested parts to help our customers identify additional components they may require for their truck and trailer repair needs," said Scriptunas. "A wide-range of technical publications, specifications, and bills of materials will help customers identify the correct replacement part or determine any related parts needed to service a commercial vehicle."