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Third-party logistics companies set a template in the transportation industry that has guided the rise of third-party maintenance providers, according to Larry Chaplin, president of Master Fleet LLC, at TMW's annual user conference.
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Do you think of outsourcing as something to be done because you simply can't get everything done you need to? If so, you may be missing an opportunity to think strategically and use outsourcing to help you focus on the "magic dust" that makes your business unique.
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Fleets continue to say they want to outsource more service work, but they've been saying that for a while, and the actual amount of oursourcing has remained pretty stable, according to surveys done by MacKay & Company, a market research and consulting firm specializing in heavy-duty equipment.
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