Employment at truck dealerships hit its highest point in five years, according to a report from American Truck Dealers a division of the National Automobile Dealers Association, as dealers work to improve customer uptime and deal with ever-more-complex equipment.
by Staff
April 27, 2017
Photo: Evan Lockridge
2 min to read
Photo: Evan Lockridge
Employment at truck dealerships hit its highest point in five years, according to a report from American Truck Dealers, as dealers work to improve customer uptime and deal with ever-more-complex equipment..
Employment was up 5.6% for the year, with medium- and heavy-duty truck dealerships employing 129,392 workers in 2016. The numbers were gathered by ATD, a division of the National Automobile Dealers Association, in its annual financial profile of America’s new-truck dealerships, ATD Data 2016.
Ad Loading...
The average dealership employed 57 workers and sold 145 new trucks in the year on average. Despite the increase in employment in 2016, truck sales were actually down 8.3% for the year, topping $85.4 billion.
But truck dealerships employed 17.4% more technicians in 2016 for a total of 44,108. And service and parts sales totaled more than $27.9 billion in 2016, up 5.9%.
"The customers want higher utilization and the dealers are responding by adding technicians and bays," Patrick Manzi, senior economist for NADA, told HDT. "In addition, there is also the fact that we have increasing complexity which also requires more hours and thus more techs."
Sales averaged $37.8 million per dealership, again down 8.8% from the year before. The average price of a new Class 8 truck was $119,574 in 2016 and the average price of a used Class 8 truck was $47,217. The top 10 states in sales by rank were Texas, California, Pennsylvania, Florida, Ohio, New York, Illinois, Wisconsin, North Carolina, and Georgia.
“Commercial truck dealerships contribute to their communities with jobs that pay well and offer the opportunity for advancement,” Manzi said in a press release. “In the service department, demand for technical positions remains high.”
The companies also said they plan to coordinate deployment planning across priority freight corridors and define routes and operational design domains for U.S. commercial service while laying the groundwork for expansion into key European markets.
Previous Star Nation events have included driver challenges, exclusive access to Daimler Truck North America facilities and hands-on experiences with the latest Western Star X-Series lineup.
Safety, uptime, and insurance costs directly impact profitability. This eBook looks at how fleet software is evolving to deliver real ROI through proactive maintenance, AI-powered video telematics, and real-time driver coaching. Learn how fleets are reducing crashes, defending claims, and using integrated data to make smarter operational decisions.
Fleet software is getting more sophisticated and effective than ever, tying big data models together to transform maintenance, safety, and the value of your existing tech stack. Fleet technology upgrades are undoubtedly an investment, but updated technology can offer a much higher return. Read how upgrading your fleet technology can increase the return on your investment.
Freightliner’s fifth-generation Cascadia earned a 2025 Red Dot Design Award for its aerodynamic design and functional updates developed through close collaboration between designers and engineers.