Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Testimony: Fuel Rebate Fraud Was Open Secret at Pilot Flying J

In the ongoing trial of four former Pilot Flying J executives for their participation in a fuel rebate scam, recent witness testimony suggests a culture of openness existed about the fraud that appeared to be encouraged by top executives.

by Staff
November 28, 2017
Testimony: Fuel Rebate Fraud Was Open Secret at Pilot Flying J

 

4 min to read


In the ongoing trial of four former Pilot Flying J executives for their participation in a fuel rebate scam, recent witness testimony suggests a culture of openness existed within the company about the fraud that appeared to be encouraged by top-level executives, according to numerous published reports.

The alleged fuel rebate fraud involved promising trucking companies certain amounts of money as a rebate for using Pilot Flying J fuel, but reducing the amount without the trucking companies' knowledge.

Ad Loading...

This week, Brian Mosher, a former sales director at Pilot Flying J, gave testimony in court that described conversations with top executives about withholding the full rebates and his work to train sales staff on how to do that, according to a report in the Knoxville News Sentinel.

Mosher told jurors he was so good at it that he had maxed out his commission as a salesman. At one point he said he spoke to Mark Hazelwood, former Pilot Flying J president and one of the four executives on trial, and threatened to stop defrauding customers because it no longer benefitted him personally. Hazelwood allegedly told him that it wasn’t a good idea, and Mosher was later given a promotion to director of national accounts.

Mosher has pleaded guilty for his role in the fraud scam, one of 14 former Pilot Flying J employees who have done so. His testimony directly implicated his former supervisor Hazelwood, who is one of the four employees and the highest-ranking one on trial. The other fomer employees on trial are Scott Wombold, former vice president of national accounts, and two former sales representatives, Karen Mann and Heather Jones.

Mosher also testified specifically about his dealings with Pilot Flying J customer Ryder, saying he created fake spreadsheets to show Ryder personnel, which allowed him to short the company more than $20,000 per month in rebates, according to a report in The Chattanoogan.com. Ryder was allegedly owed $100,000 a month from Pilot Flying J, but Mosher only sent them $78,870.

Former sales executive John Freeman, who has also pleaded guilty to his role in the fraud, allegedly asked Mosher to teach other members of the sales staff the rebate fraud scheme in a mandatory meeting at Pilot Flying J headquarters. That meeting was secretly recorded by Vincent Greco, a company salesman from Texas, who became a mole for the FBI’s investigation into the company.

Ad Loading...

In the meeting, Mosher told sales staff how to target unsophisticated trucking companies, cheat them of rebates, and how to get away with it.

Testimony also brought up Pilot Flying J CEO Jimmy Haslam. Mosher told jurors that he went over spreadsheets with Hazlewood and Haslam showing how much money the company was saving each month by paying trucking companies back less money than they were promised.

It is unclear to what extent, if any, that Haslam may have been aware of the fraud scam. He has not been charged in the case and has repeatedly denied any knowledge of it.

In a video update, Jamie Satterfield, who is covering the case for the Knoxville News Sentinel, said Haslam’s voice was also heard in a secret recording during a training session in which the fraud was discussed. Satterfield said it wasn’t clear from the recording which training sessions Haslam may have attended, and if he was there when the fraud was discussed. However, the reporter indicated that Haslam may have referenced an instance where Pilot was caught defrauding the trucking company Western Express, saying, “Sounds like Stick’s old deal with Western,” when speaking with Hazelwood. "Stick" was the nickname for Freeman within the company. When Western Express uncovered the differences between its promised and actual fuel rebates, it sued Pilot Flying J but later settled out of court.

In the recording, Haslam then told Hazelwood, according to the Sentinel, “We’re going to introduce them to a guy named Manuel.” According to Satterfield, “Manuel” was a term used by sales staff for the fuel rebate scam, because many of the trucking company owners targeted by the alleged fraud were Hispanic.

More Fleet Management

Daimler-Class8 partnership.
Fleet Managementby News/Media ReleaseFebruary 2, 2026

DTNA Partners with Class8 to Expand Digital Services for Freightliner Owner-Operators

A new partnership brings free wireless ELD service plus load optimization and dispatch planning tools to fourth- and fifth-generation Freightliner Cascadia customers, with broader model availability planned through 2026.

Read More →
SponsoredFebruary 1, 2026

Reducing Fleet Downtime with Advanced Diagnostics

This white paper examines how advanced commercial vehicle diagnostics can significantly reduce fleet downtime as heavy duty vehicles become more complex. It shows how Autel’s CV diagnostic tools enable in-house troubleshooting, preventive maintenance, and faster repairs, helping fleets cut emissions-related downtime, reduce dealer dependence, and improve overall vehicle uptime and operating costs.

Read More →
SponsoredFebruary 1, 2026

Stop Watching Footage, Start Driving Results

6 intelligent dashcam tactics to improve safety and boost ROI

Read More →
Ad Loading...
M&A illustration with Werner and FirstFleet logos
Fleet Managementby Deborah LockridgeJanuary 29, 2026

Werner Expands Dedicated Fleet Nearly 50% With FirstFleet Acquisition

The $283 million acquisition of FirstFleet makes Werner the fifth-largest dedicated carrier and pushes more than half of its revenue into contract freight.

Read More →
Bobit Business Media B2X Rewards.
Fleet Managementby News/Media ReleaseJanuary 29, 2026

Bobit Business Media Launches B2X Rewards Engagement Program

B2X Rewards is a new, gamified rewards program aimed at driving deeper engagement across BBM’s digital platforms, newsletters, events, and TheFleetSource.com.

Read More →
Trucking Trends series graphic
Fleet Managementby Deborah LockridgeJanuary 29, 2026

AI is Reshaping Trucking in 2026, from the Back Office to the Shop

Trucking’s biggest technology shifts in 2026 have one thing in common: artificial intelligence.

Read More →
Ad Loading...
Column graphic illustration with Deborah Lockridge head shot and a small fleet truck in the background
Fleet Managementby Deborah LockridgeJanuary 27, 2026

Why Small Trucking Fleets Are Still Standing [Commentary]

Why discipline, relationships, and focus have mattered more than size for smaller trucking fleets during the freight recession.

Read More →
Fleet Managementby Deborah LockridgeJanuary 23, 2026

Cargo Theft Is Surging. A Bill in Congress Could Help. [Video]

Cargo theft losses hit $725 million last year. In this HDT Talks Trucking Short Take video, Scott Cornell explains how a bill moving in Congress could bring federal tracking, enforcement, and prosecutions to help address the problem.

Read More →
CargoNet infographic showing 2025 cargo theft trends
Fleet Managementby Deborah LockridgeJanuary 22, 2026

Cargo Theft Losses Jump 60% in 2025 as Criminals Target Higher-Value Freight

Cargo theft activity across North America held relatively steady in 2025 — but the financial damage did not, as ever-more-sophisticated organized criminal groups shifted their cargo theft focus to higher-value shipments.

Read More →
Ad Loading...
Phillips Connect -- McLeod smart trailer TMS.
Fleet ManagementJanuary 22, 2026

Phillips Connect, McLeod Integrate Smart Trailer Data into TMS Workflows

A new partnership between Phillips Connect and McLeod allows fleets to view trailer health, location, and cargo status inside the same McLeod workflows used for planning, dispatch, and execution.

Read More →