Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

IntelliTrans TMS Feature Reduces Trucker Waiting Time

IntelliTrans introduced a functionality within its transportation management system mobile app allowing truck drivers entering a facility to follow loading instructions from inside the cab.

November 30, 2022
IntelliTrans TMS Feature Reduces Trucker Waiting Time

The entire process of  IntelliTrans Kiosk is self-service – from arrival at the facility to being called in for loading via text/push notification.

Photo: IntelliTrans

2 min to read


IntelliTrans introduced a functionality within the IntelliTrans Transportation Management System mobile app that allows truck drivers entering a facility to follow loading instructions while in the cab.

By eliminating the need for drivers to get out of their cabs or wait in line for loading instructions, the new Kiosk feature improves driver safety, speeds up the check-in process and reduces on-site time.

Ad Loading...

The entire process is self-service – from arrival at the facility to being called in for loading via text/push notification.

“Previously, the guard in a guard shack had to look at [their] clipboard to validate whether a particular truck should be on the property,” said Brian Cupp, director of operations at IntelliTrans, in a press release. "Guards needed to validate that the driver was with the right company with the correct load and that the driver could check-in. With Kiosk, the guard knows this information before the truck arrives, allowing [them] to wave the driver into the yard without the driver having to stop and get out of the truck.”

The warehouse personnel preparing shipments also see when a truck is approaching the facility prior to check-in. This provides advanced confirmation of the required product staging.

Ad Loading...

As part of the check-in process (which can only be performed in the IntelliTrans mobile app when the driver’s GPS coordinates confirm they are on-site), drivers review and acknowledge gate agreements, safety requirements, shipment details, and provide an e-signature, all of which is sent to the customers’ ERP through an API.  This supports corporate audit initiatives and expedites the entire process, according to the company.

The Kiosk can also be used inside the gatehouse on a tablet or mounted in a weatherproof enclosure at the gate, allowing drivers to enter information while in their cab without the app.

The IntelliTrans Kiosk also features the following:

  • Pictorial instructions, such as personal protective equipment requirements while on-site.

  • Wireless interface to industrial lighted signage, providing drivers a real-time view of their position in line and instructions to move from waiting areas.

  • Direct call-in of drivers from forklift operators using the IntelliTrans TMS Dock Schedule, which updates the signage and notifies drivers through push notifications (when using the app) and text messaging (when using the fixed kiosk)

  • Multi-language capability.

“The IntelliTrans Kiosk has also reduced waiting time by rewarding appointment time compliance. The call-in queue prioritizes on-time pickups, and since scheduling, arrival, check-in, and on-site movements are all controlled from one platform, good behavior is rewarded,” said Brian Flint, global director of product management at IntelliTrans.. “Paperwork has been reduced, documentation is digitized, and all parties enjoy a better experience.”

More Fleet Management

Illustration of a chalkboard with a hand drawing an arrow curving away from a partially erased straight arrow with the words "Embracing Change," the Heavy Duty Trucking Logo and the "cover feature" graphic.
Fleet Managementby Deborah LockridgeAugust 1, 2026

How Innovative Trucking Leaders Turn Change Into an Advantage

As the pace of change accelerates in trucking, the fleets that adapt best have more than the latest technology. They have cultures that embrace improvement.

Read More →
Illustration of past due invoices with red X on top with background of a truck at a loading dock
Fleet ManagementJuly 27, 2026

Freight Broker Bonds Just Got Harder to Get. Here's What That Means for Your Fleet.

When it gets harder for a freight broker to prove they are financially sound, the ones who cannot clear that bar get pushed out of the market. And those are exactly the brokers who used to leave motor carriers holding the bag.

Read More →
Photo of cable bridge crossing Detroit River
Fleet Managementby Deborah LockridgeJuly 23, 2026

Long-Awaited Canadian Border Bridge to Open in Detroit

For trucking, the bridge opening should offer immediate improvements in efficiency and reliability, with new customs facilities, expanded inspection capacity, and direct freeway-to-freeway connections.

Read More →
Ad Loading...
Blue International heavy-duty truck with Aurora driverless truck software coming head-on on an interstate highway
Equipmentby Deborah LockridgeJuly 22, 2026

Aurora Rolls Out Next Generation of Driverless Trucks for Commercial Freight

Aurora's latest autonomous trucks it's rolling out with International feature lower-cost hardware designed for a million miles as the company expands commercial driverless freight operations across the U.S. Sun Belt.

Read More →
American Trucking Associations for-hire tonnage graph
Fleet Managementby Deborah LockridgeJuly 21, 2026

Freight Tonnage Down, Rates up, as Lower Capacity Powers Trucking Recovery

The recovery from the freight recession continues to be driven by reduction in capacity rather than by increased demand.

Read More →
Cyberstop column header depicting images of ChatGPT prompt on a smartphone and shadowy hooded figure
Fleet Managementby Ben WilkensJuly 17, 2026

Think Your Trucking Fleet Isn't Using Much AI? Think Again

Shadow AI — the use of unauthorized artificial intelligence tools at work — is becoming increasingly common, putting sensitive company data at risk. Learn how trucking fleets can protect sensitive data while embracing AI.

Read More →
Ad Loading...
Photo of semi trucks with Panther, ArcBest, and ABF trailers backed up to docks, with ArcBest logo superimposed on top
Fleet Managementby Deborah LockridgeJuly 17, 2026

ArcBest Consolidates Brands, Cuts Workforce

The company will bring three business units under the ArcBest brand, eliminate about 2% of positions, and expects the changes to generate $40 million in annual savings.

Read More →
Cover of ATRI operational costs study with graph clip art and photo of trucks on highway in the background
Fleet Managementby Deborah LockridgeJuly 15, 2026

Trucking Fleets Faced Record Operating Costs During Third Year of Freight Recession

ATRI's annual operational cost report shows carriers trimmed fleets, delayed equipment purchases, and ran older trucks as expenses continued to outpace freight rates.

Read More →
Micheline AI Assistant.

Michelin Adds AI Assistant to MyConnectedFleet Platform

Michelin’s new generative AI tool delivers instant fleet insights, helping managers analyze fuel use, tire maintenance, vehicle status, and operational performance without manually creating reports.

Read More →
Ad Loading...
LytxOne Platform.

LytxOne Platform Now Features AI, Compliance, and Asset Tracking Tools

New enhancements add AI-powered insights, asset tracking, compliance automation, and configurable privacy controls to Lytx's all-in-one fleet management platform.

Read More →