Meritor’ OnTrac Customer Service Center is now open seven days a week with expanded hours Monday through Friday, the company announced. The new hours are aimed at improving support of North American fleets and dealers that have technical or warranty questions.
Meritor Expands OnTrac Customer Service Hours
Meritor’ OnTrac Customer Service Center is now open seven days a week with expanded hours Monday through Friday.
by Staff
January 14, 2015
1 min to read
OnTrac’s new hours are 7:30 a.m. to midnight during the work week. On Saturday, the Customer Service Center will be available from 9 a.m. to 6 p.m. and 10 a.m. to 6 p.m. on Sundays. All hours of operation are in Eastern Standard Time.
“OnTrac’s technicians can now support customers and dealers across all time zones in the U.S. and Canada more quickly and efficiently,” said Charles Allen, general manager of North American service at Meritor. “Our goal is to keep fleets operating by answering questions and providing support on Meritor and Meritor WABCO-branded products.”
Customers can contact the OnTrac Customer Service Center at 866-668-7221.
For more information on Meritor, click here.
More Fleet Management
Cargo Theft’s New Playbook: Strategic Fraud, Double Brokering, and Cybercrime Hit Trucking
Cargo theft is evolving from regional smash-and-grab operations to sophisticated fraud schemes. Strategic theft now accounts for roughly a third of cargo crime, with incidents rising sharply in recent years. Here’s how the schemes work — and what fleets can do to protect themselves.
Read More →
HDT Honors the Best New Products of 2025 at TMC [Photos]
Heavy Duty Trucking's Top 20 Products awards recognize the best new products and technologies. Check out the award presentations at the 2026 Technology & Maintenance Council annual meeting.
Read More →
Sponsored•March 31, 2026
Detroit Engines: Trusted Performance, Built for What's Next
The Detroit® Gen 6 engine platform proves that real progress doesn’t require a complete redesign. Built on 20 years of trusted technology, these engines are designed for efficiency, stronger performance, and greater reliability than before. And they do it all while complying with 2027 EPA standards on every mile.
Read More →
Q&A: What's Real in Advanced Truck Tech? ACT Expo's Erik Neandross Weighs In
The 2026 ACT Expo is focusing heavily on what organizer Erik Neandross calls trucking's digital frontier. This interview excerpt dives into artificial intelligence, zero-emission vehicles, and tips to make sense of it all.
Read More →
Trucking's Digital Frontier: AI, Connected Vehicles, Alternative Fuels and More
There's an amazing amount of new technology for trucking out there. For fleets, the challenge is figuring out what’s real, what’s hype, and what’s worth investing in.
Read More →
What's Real in Advanced Truck Technology? ACT Expo's Erik Neandross Weighs In
Artificial intelligence, the software-defined vehicle, telematics, autonomous trucks, electric trucks and alternative fuels, and more in this HDT Talks Trucking interview
Read More →
ACT: Trucking Volumes Rise, Capacity Tightens as Fuel Prices Cloud Outlook
ACT Research data shows volumes hitting a four-year high and supply-demand balance strengthening, but higher oil prices are undercutting tariff relief and tempering optimism.
Read More →
Wabash Teams Physical Security With Digital Tech For Better Cargo Visibility
The patent-pending cargo solution integrates a digitally connected cargo door and an intelligent locking system with the TrailerHawk.AI technology platform.
Read More →
From Diesel Prices to Cyberattacks: How the Iran War Is Affecting Trucking
The impact of the Iran conflict extends beyond fuel costs, bringing more fraud and cybersecurity risks to the trucking industry.
Read More →
ATA’s Spear Warns Fuel Prices, Trade Policy, and Global Conflict Could Stall Trucking Recovery
Speaking at the TMC Annual Meeting in Nashville, ATA President Chris Spear said trucking faces mounting pressure from rising fuel prices, geopolitical instability, and uncertainty around trade policy.
Read More →