McLeod Software customers using PowerBroker and LoadMaster now can incorporate Qued’s tools without having to switch screens or re-key information when searching for and scheduling a truck load. Qued recently launched a new workflow management software package specifically focused on automating and streamlining load appointment scheduling for shippers, 3PLs, and truckers.
McLeod said the Qued tools can be activated in PowerBroker or LoadMaster in a matter of days of a customer’s request.
“We are streamlining and automating the process of scheduling appointments for loads, consolidating a number of manual activities that often require jumping between different app screens or websites and re-keying information,” said Tom Curee, president of Qued.
McLeod said typically a user with a load to schedule will log into a scheduling portal, input the desired appointment as well as all relevant shipment details, and wait for the system to return available appointment times. The user then selects the preferred time, receives a confirmation, and then must re-enter that confirmed pickup information into their TMS.
“What we have built and integrated with McLeod enables the user to stay in the McLeod screen and initiate the load request process there. Information then goes seamlessly into Qued, which contacts the scheduling platform, shares the data, obtains the response, and automatically brings that appointment scheduling information back into McLeod,” explained Curee.
He said the Qued integration reduces rekeying, which also can be a source of errors, and eliminates manual steps for the user, and added that it speeds up the entire process of searching for and securing a load appointment.
“Qued’s focus is on developing and deploying workflow automation solutions for the transportation industry that help customers do more with less clicks,” Curee added. “This integration provides two-way communication to interact directly with scheduling platforms, eliminating a team's need to manage multiple portals.”
Within their existing workflow, operations users can select the date and time they prefer to get an appointment and trigger a request directly from McLeod. It also operates 24 hours a day and enables users to input future appointment times and receive appointments as soon as they are available from a scheduling platform.