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Articlesby Denise RondiniApril 14, 2020

Group Hopes to Become Service Network for Fleets [Commentary]

Approximately two years ago, several owners of independent repair shops — ones not affiliated with a specific manufacturer — felt the need to band together to form a group that would allow them to better promote their business interests while also providing a more consistent service experience for fleets.

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Newsby StaffFebruary 25, 2020

Dana Broadens Tech-Training Series with Axle-Focused Videos

Dana will add maintenance and inspection videos covering front non-drive steer axles and rear drive-axle carriers to its “Driveline Forensics” commercial-vehicle technician training series.

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Newsby Denise RondiniFebruary 3, 2020

Electric Trucks, Reman Among Truck Aftermarket Issues to Watch

While there have been many changes in the trucking industry, one thing has not changed, according to Rich Ferguson, managing director, Ferguson Partners LLC. “Trucking customers still strive for efficiency. This has not charged," he said during a presentation at Heavy Duty Aftermarket Week in Dallas, Texas.

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NewsDecember 19, 2019

Rush Truck Centers Technician Rodeo Names First Female Grand Champion

Rebecca Chewning made history as the first woman to be named grand champion of Rush Enterprises Tech Skills Rodeo, thanks to her extensive parts knowledge.

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Articlesby Jim ParkDecember 17, 2019

Maintaining Trailer Electrical Systems

There's technology on the horizon that will improve trailer electrical system performance, but in the meantime, basic electrical maintenance, done right, will see you through.

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Newsby StaffDecember 16, 2019

Design Interactive Offers Collaborative Video Training for Technicians

With Design Interactive’s new RCVC training program, technicians are instantly connected to several information sources, including other technicians, managers and training personnel allowing access to procedures, as well as OEM and/or manufacturer's technical centers.

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Articlesby Denise RondiniDecember 5, 2019

Are Augmented and Virtual Reality the Answer to the Tech Training Challenge? [Commentary]

Next to finding and retaining technicians, one of the biggest challenges fleets face is keeping technicians trained. One solution? Bringing more technology into the shop — specifically augmented reality (AR) and virtual reality (VR).

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ArticlesOctober 15, 2019

Tomorrow's Technicians Could Train with Augmented and Virtual Reality

Maintenance departments may have some more options for training with the latest augmented and virtual reality tools and the new technology could be used to attract the next generation of technicians.

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Truck Techby Jack RobertsOctober 10, 2019

Management by Walking Around

Why not close your email folder, put the phone down, and take a walk around your facility to find out what's really going on with your employees?

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Articlesby Jack RobertsSeptember 9, 2019

Who's Going to Work on Electric and Alt-Fuel Trucks?

Fleets of the future are likely to be powered by a variety of drivetrains and fuels. Can an industry dealing with a technician shortage find the skilled workers it needs to keep them running?

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