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Articlesby Denise RondiniNovember 16, 2018

Commentary: One OEM’s Plan to Improve Service Experience

In a perfect world, trucks would never break down. In the real world even the best-made trucks need to come in for service. When that happens, fleet managers want service to be completed quickly and efficiently.

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Newsby StaffOctober 22, 2018

Navistar Partnering with Vo-Techs to Help Draw CMV Technician Students

Navistar has launched the Navistar Service Essentials program, a partnership aimed at helping qualified vocational-technical schools “prepare the next generation of truck and bus technicians,” according to the OEM.

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NewsOctober 18, 2018

Truck Aftermarket Enjoying the Boom

Times are good everywhere in trucking and Chris Baer, president and CEO of Vipar Heavy Duty, confirmed that applies to the aftermarket segment as well in his remarks at the company’s annual conference.

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Newsby StaffSeptember 18, 2018

Aftermarket Veteran Receives CVSN President's Award

Pete Joy has received the Commercial Vehicle Solutions Network President’s Award which recognizes those individuals who have contributed to the heavy-duty aftermarket and promoted and supported the independent aftermarket distributor.

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Newsby Deborah LockridgeJuly 17, 2018

Daimler Trucks North America Targets Ambitious Uptime, Truck Parts Goals

“Tell me more, tell me sooner, and fix my truck faster.” That’s what customers want, according to Stefan Kurschner, Daimler Trucks North America's senior vice president, aftermarket, talking to reporters at a DTNA press event in Yountville, Calif.

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Newsby StaffJune 14, 2018

Dana Adds Spicer Select All-Makes Drivetrain Aftermarket Line

Dana has launched Spicer Select, a new all-makes line of drivetrain products for the North American commercial-vehicle aftermarket.

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Articlesby Denise RondiniMarch 15, 2018

Commentary: What Do Dealer-Vendor Partnerships Mean for Fleets?

The growth of fewer but larger dealership groups could be the catalyst for more dealer-vendor partnerships, says Aftermarket Contributing Editor Denise Rondini.

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Articlesby Denise RondiniFebruary 5, 2018

Distributor, Dealer and Service Provider Panel On Handling Disruption

When asked to name one disrupting force in the truck parts aftermarket all members of a panel of aftermarket executives said technology whether on the vehicle, in the shop or in back office.

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Articlesby Denise RondiniJanuary 24, 2018

Partnerships Are What Drive Your Business

Partnerships are important because they can meet our needs for certainty, variety, significance, connection, growth and giving, said Thomas Nestor, founder of Leadership Today at Heavy Duty Aftermarket Week.

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Newsby Denise RondiniJanuary 23, 2018

Disruption Accelerating in Commercial Truck Market

While globalization has been around for some time, it’s affecting the commercial truck market more than ever before, according to a session at Heavy Duty Aftermarket Dialogue in Las Vegas Monday.

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