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Build Better Driver Relationships With Communication [Podcast]

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August 22, 2023

Understanding what your drivers are experiencing and how they feel about their jobs is critical to keeping them happy. Happy drivers tend to stay put. This episode is about the importance of opening up communication channels with your drivers -- and keeping them open.

This episode of HDT Talks Trucking is sponsored by Double Coin.

Automated dispatch systems may be more efficient than direct two-way conversations, but they make the transaction impersonal. A few lines of text on a screen offer few clues about how the other party is feeling. The driver might be happy today, but ready to head for the door tomorrow. How will you ever know if you never actually talk to them? 

Max Farrell, the CEO of Workhound, joins HDT’s Jim Park to discuss the importance of communication and keeping channels open to employees. 

Listen to this Episode of HDT Talks Trucking to Learn:

  • The value of a feedback loop between workers and the company.

  • How to open communication channels.

  • Why praise is so important.

  • Preventing micro issues from becoming macro changes.

  • How to use driver feedback to identify troublesome customers.

  • Why honest feedback shouldn’t be taken as an insult.

  • How anonymous chats can lead to open lines of communication

More About the Value of Driver Communication

How Your Fleet's Safety Manuals Could be a Goldmine for Plaintiffs' Attorneys

December 20, 2023

If you’re concerned about how to defend your company against aggressive plaintiffs’ attorneys who target trucking, you’ve probably heard of the “reptile theory.” But there’s another type of attack that has gotten less attention, and it means your safety manuals and policies could be a goldmine for them – and a landmine for you.

Listen: Can Microgrids Speed the Transition to Electric Trucks?

December 20, 2023

Joshua Goldman, vice president of E-mobility at microgrid and DER deployment advisor Xendee, says off-grid energy sources offer resiliency from power outages while helping to level the cost of electricity supplied by utility companies. Could a microgrid kickstart your fleet's transition from diesel to BEV?

Listen: Energy One's First Megawatt Charging Hub in Findlay, Ohio

November 28, 2023

One Energy is an industrial power company and installer of on-site, behind-the-meter, wind energy systems. In early October, the company unveiled its first 30 megawatt battery-electric truck charging site. The site is fully developed, energized, and waiting for its first fleet customers in Findlay, Ohio.

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Expert Advice on Reducing Truck Out-of-service Violations [Podcast]

November 1, 2023

Want to learn how roadside inspectors see that puts trucks out of service? Find out in this episode of HDT Talks Trucking. John Seidl is vice president of risk services at Reliance Partners, the owner of transportation consulting company Trucking Wins, and a former Wisconsin State Patrol roadside inspection officer.

How Can Trucking Solve its Parking Shortage? [Podcast]

September 30, 2023

Trucking has a parking problem — more trucks than parking spaces. ⁠Jim Ward⁠, president of the Truckload Carriers Association, joins HDT Equipment Editor Jim Park on HDT Talks Trucking to discuss the scope of the problem, potential solutions, and the thorny issue of paying for parking.

Listen: Fleet Doubles Down on Safety With Advanced Truck Tech

September 7, 2023

Trucking fleet owner John Vaccaro became a big believer in automatic emergency braking, dashcams, and other advanced safety systems after he nearly lost his business due to what could have been a so-called nuclear verdict. Learn why in this episode of HDT Talks Trucking.

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