The number of people who have pled guilty to charges is up to five as part of a federal investigation that the truckstop chain Pilot Flying J bilked trucking customers out of money due to them in the form of rebates from fuel purchases, according to published reports.
The number of people who have pled guilty to charges is up to five as part of a federal investigation that the truckstop chain Pilot Flying J bilked trucking customers out of money due to them in the form of rebates from fuel purchases, according to published reports.
On Tuesday, the day began with Kevin Clark, a regional sales manager for the company, admitting to one count of mail fraud that included approving checks to customers that shortchanged them for rebates. Court documents show he did not work at company headquarters in Knoxville, but rather in Missouri.
Ad Loading...
He admitted he ordered another employee, Ashley Judd Smith, a regional account representative, to falsify rebate reports. Smith pled guilty to charges last month, along with Arnold Ralenkotter, a regional sales manager.
Clark faces up to five years in prison and a fine of up to $250,000.
Later in the day, James Stinnett, also a regional sales manager, admitted to reducing rebate amounts customers were “unlikely to catch” and telling account representatives to reduce rebate amounts to customers. He faces up to 20 years in prison and a $150,000 fine. Stinnett reportedly has been a Pilot Flying J employee since 1995
Finally, Holly Radford, who worked as a regional account representative at Pilot headquarters in Knoxville, admitted to one count of mail fraud. Radford admitted she was responsible for deceiving ten to fifty customers out of between $200,000 and $400,000.
No dates have been set for the sentencing of any of the five that have pled guilty. All reportedly have made the pleas as part of an agreement to cooperate with investigators.
Ad Loading...
These developments follow a federal raid on the headquarter of Pilot Flying J in mid-April in which agents from the FBI and IRS served a series of search warrants, as well as on the homes of some company executives.
Soon afterwards the FBI released a move than 100-page affidavit used to secure the search warrant claiming a scheme to defraud Pilot Flying J customers reached all the way to top management as part of a plan to boost company profits.
Both the company and CEO Jimmy Haslam have denied accusations of wrongdoing, but that hasn’t stopped more than a dozen lawsuits, mainly class actions, being filed against the company, and in some cases against officials there as well.
In a statement on the Pilot Flying J website, Haslam said, "We are disappointed in the actions of these employees towards our customers. We assure our customers that our five-step plan to correct any wrongdoing and to make certain these actions do not happen again is ongoing, and that our customers’ confidence in the vast majority of our 23,000 team members nationwide remains well-placed.”
Pilot Flying J is the largest truckstop operator in North America, with about 650 locations.
Listen as transportation attorney and TruckSafe Consulting President Brandon Wiseman joins the HDT Talks Trucking podcast to unpack the “regulatory turbulence” of last year and what it means for trucking fleets in 2026.
Safety, uptime, and insurance costs directly impact profitability. This eBook looks at how fleet software is evolving to deliver real ROI through proactive maintenance, AI-powered video telematics, and real-time driver coaching. Learn how fleets are reducing crashes, defending claims, and using integrated data to make smarter operational decisions.
Fleet software is getting more sophisticated and effective than ever, tying big data models together to transform maintenance, safety, and the value of your existing tech stack. Fleet technology upgrades are undoubtedly an investment, but updated technology can offer a much higher return. Read how upgrading your fleet technology can increase the return on your investment.
The Federal Highway Administration is asking motor carriers and truck drivers to give input on where and when drivers have difficulty finding truck parking, and on how drivers prefer to get information on available parking.
The Federal Motor Carrier Safety Administration continues a crackdown on an increasing number of states it says have been issuing non-domiciled CDLs improperly.
The Department of Transportation and the Federal Motor Carrier Safety Administration took several actions in 2025 to tighten enforcement of regulations for commercial drivers. Will those affect trucking capacity in 2026?
Lisa Kelly talks to HDT about the return of the show Ice Road Truckers, what really happens on the ice roads, how reality TV shapes drivers’ stories, and the career she’s built beyond the show.