NATSO Training Course Focuses on Aiding Drivers in Distress
The NATSO Foundation truckstop trade association has launched an online course designed to promote highway safety by teaching truckstop owners, operators, and employees how to help drivers in physical, emotional, or financial distress.


The NATSO Foundation truckstop trade association has launched an online course designed to promote highway safety by teaching truckstop owners, operators, and employees how to help drivers in physical, emotional, or financial distress.
Titled “How Truckstops Help Drivers in Distress,” the 30-minute course is the third online learning tool in a suite of four courses designed to help teach members of the truckstop and travel plaza industry how to respond to requests for help from people in need.
"Anything that distracts a driver from the primary task of driving significantly increases the chance of a driver being involved in a crash," said Jenny Love Meyer, NATSO Foundation chairman. "Truckstop and travel plaza employees have the ability to help drivers manage or eliminate driving distractions before they are on the Interstate.”
The course is available on the NATSO Foundation’s learning management system free of charge and is available to any member of the truckstop and travel plaza industry.
The NATSO Foundation developed its online learning initiative in an effort to strengthen the nation's truckstop and travel plaza industry through comprehensive educational and safety training materials.
The first two modules, titled "The Role of Truckstops in Combating Human Trafficking" and "How Truckstops Help the Homeless," launched earlier this year. A fourth course planned for the "How Truckstops Help People" series will focus on how to help drivers during a natural disaster.
“Whether it's placing a call to emergency services, helping a driver who is unable to continue on as the operator of a vehicle, or making drivers aware of resources, truckstops and travel plazas have an important role to play,” said Meyer.
The course can be accessed at www.natso.com/onlinelearning.
More Drivers

Truck Drivers Need More Than Another Alert
Fleets have more visibility into truck health, safety events, and driver activity than ever. The next challenge is turning all that information into useful guidance for the person who has to decide what to do next.
Read More →
FMCSA Removes 110 Truck Driver Training Schools from Certified ELDT List
Federal regulators also are targeting more than 160 additional training providers and launching a nationwide audit of third-party CDL skills testers as part of a broader crackdown on trucking fraud.
Read More →
Hours of Service Pilot Programs: FMCSA Readies for 2027 Rollout
Two pilot programs could eventually reshape hours-of-service rules, giving truck drivers options to pause their 14-hour clock or use longer split sleeper rest periods.
Read More →
Medical Cards, English Proficiency Reshape Roadcheck Violations
Medical-card violations jumped to the top of the driver out-of-service list during CVSA’s 2026 International Roadcheck, while English-language proficiency violations appeared among the leading violations for the first time.
Read More →
Driver Trust Can Make or Break the Success of Fleet Safety Technology
New Teletrac Navman research suggests that onboarding, transparency about driver data, and positive feedback can play a significant role in how commercial drivers respond to safety and coaching technology.
Read More →
EEOC Sues KLLM Over Alleged Sex Discrimination in Driver Training
KLLM is facing a federal sex-discrimination lawsuit over policies the EEOC alleges put female truck driver trainees at a disadvantage.
Read More →
FMCSA Moves to Codify English Language Requirements for Commercial Drivers
By changing regulations on English-language proficiency requirements for commercial drivers, rather than relying on a guidance memo, the FMCSA said future administrations won't be able to walk back the Trump administration's stricter enforcement with just a memo.
Read More →Drivers Put Western Star Trucks to the Test at Star Nation Experience
Watch to get an inside look at the Western Star trucks, technology, and community behind the Star Nation Experience 2026!
Read More →
Trump Administration Looks to Put More Veterans Behind the Wheel
The Freedom Haulers program pulls together existing and expanded programs at several federal agencies to recruit veterans to drive commercial heavy-duty trucks and cut the red tape for them to get a CDL, training, and employment.
Read More →
Putting Mack’s Command Steer to the Test
A test drive of Mack’s Command Steer active steering system evaluates how it can make truck driving easier and less tiring.
Read More →
