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Aftermarket Contributing Editor
Denise Rondini is a respected freelance writer in the transportation industry, she has covered the aftermarket and dealer parts and service issues since 1982. Now, she covers those areas exclusively for Heavy Duty Trucking and TruckingInfo.com.
She pens a monthly column, as well as maintenance features in Heavy Duty Trucking magazine.
Rondini is the recipient of two Jesse H. Neal Honors.
Manufacturers and suppliers now subscribe to the Product Information Exchange Standard (PIES), developed exclusively for heavy-duty parts and components.
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The truck parts and service aftermarket always has been a relationship business where communication was key. The COVID-19 pandemic forced people to find new ways to continue to foster those relationships.
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Approximately two years ago, several owners of independent repair shops — ones not affiliated with a specific manufacturer — felt the need to band together to form a group that would allow them to better promote their business interests while also providing a more consistent service experience for fleets.
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The truck parts and service aftermarket weighs in on how the COVID-19 pandemic is affecting their businesses and fleet parts departments.
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Having to rely on the dealer or aftermarket parts supplier to tell you exactly what part you need can be a time-consuming and frustrating process. Diesel Laptops is hoping to simplify the process.
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Volvo has a team that sifts through clues to find ways to make trucks safer.
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In 2015, the aftermarket repair industry and truck and engine makers reached an agreement on the sharing of heavy-duty vehicle service information. While sometimes called Right to Repair, the issue was really a problem with access to the information needed to make certain repairs.
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In order to get the most out of data, trucking fleets need to make sure they have the right data. Too often, there is chaos when it comes to service event data.
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Chris Spear, head of the American Trucking Associations, discussed top issues facing trucking, including highway funding, autonomous vehicles, and nuclear verdicts.
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While there have been many changes in the trucking industry, one thing has not changed, according to Rich Ferguson, managing director, Ferguson Partners LLC. “Trucking customers still strive for efficiency. This has not charged," he said during a presentation at Heavy Duty Aftermarket Week in Dallas, Texas.
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