Manufacturers and suppliers now subscribe to the Product Information Exchange Standard (PIES), developed exclusively for heavy-duty parts and components.
The truck parts and service aftermarket always has been a relationship business where communication was key. The COVID-19 pandemic forced people to find new ways to continue to foster those relationships.
Approximately two years ago, several owners of independent repair shops — ones not affiliated with a specific manufacturer — felt the need to band together to form a group that would allow them to better promote their business interests while also providing a more consistent service experience for fleets.
The truck parts and service aftermarket weighs in on how the COVID-19 pandemic is affecting their businesses and fleet parts departments.
Having to rely on the dealer or aftermarket parts supplier to tell you exactly what part you need can be a time-consuming and frustrating process. Diesel Laptops is hoping to simplify the process.
Volvo has a team that sifts through clues to find ways to make trucks safer.
In 2015, the aftermarket repair industry and truck and engine makers reached an agreement on the sharing of heavy-duty vehicle service information. While sometimes called Right to Repair, the issue was really a problem with access to the information needed to make certain repairs.
In order to get the most out of data, trucking fleets need to make sure they have the right data. Too often, there is chaos when it comes to service event data.
Chris Spear, head of the American Trucking Associations, discussed top issues facing trucking, including highway funding, autonomous vehicles, and nuclear verdicts.
While there have been many changes in the trucking industry, one thing has not changed, according to Rich Ferguson, managing director, Ferguson Partners LLC. “Trucking customers still strive for efficiency. This has not charged," he said during a presentation at Heavy Duty Aftermarket Week in Dallas, Texas.
While it may be hard to understand what the trucking industry can learn from someone who built his initial success inside the world of hip hop music, Daymond John, founder and CEO of FUBU and star of Shark Tank, offered some food for thought during his keynote presentation at the recent Heavy Duty Aftermarket Week.
Abe Aon, Wabco North American Aftersales service support leader, says new initiatives from the company demonstrate its commitment to uptime.
Diesel Laptops announced the expansion of its offerings during Heavy Duty Aftermarket Week.
No trucking industry meeting would be complete without a discussion of future technology, and Heavy Duty Aftermarket Dialogue in Dallas Jan. 27 did its part, featuring a panel that focused largely on electric trucks.
Four fleet executives shared their thoughts on managing the parts and service their trucks need, from vehicle lifecycle to PM strategies, during Heavy Duty Aftermarket Dialogue.