
Everyone knows that today’s technicians need to know how to do much more than turn a wrench. With trucks turning into sophisticated equipment resembling computers on wheels, plus increasing emphasis on uptime, controlling costs, and safety and compliance, it’s an ever-more-demanding job.
But what of the upper-level managers who are responsible for making sure the company has the right technicians in place, that they’re properly trained, that they’re operating at peak efficiency, and that the shop and the trucks are operating at the highest level of efficiency and safety?








