Dealers Intensify Focus On Service
By Denise Rondini
It is an old trucking industry adage that while the sales department sells the first truck, the service department sells the second, third and fourth trucks. According to David Gerrard, senior vice president of distribution at Navistar, “Without an effective relationship on the service side of the house, it is very difficult to maintain the customer relationship.”
Why Should You Retread Your Tires?
By Jim Park
Retreading tires provides the absolute lowest cost per mile of any tire management strategy. When coupled with other enhanced preventive maintenance measures, a retreaded tire can easily go half a million miles or more, all things being equal.
The High Cost of Tires
The price of tires has jumped dramatically in recent years, and part of the reason is due to the increase in prices of raw materials.
By Jim Park
Ten years ago, you could buy a decent steer tire for $300. Not anymore. But, then again, you're not buying the same tire anymore either.
Long-term pricing trends show that the cost of raw materials used in tire manufacturing has gone up over the past decade, along with the shelf prices for tires, but consumers haven't seen the price swings for tires that manufacturers have seen for materials over the same period of time.
5 Reasons to Outsource your Tire Maintenance
By Jim Park
Tire maintenance is like preparing a fine meal. Unless you really like cooking and are very good at it, it's far easier – and safer sometimes – to visit a nice restaurant. Here are five reasons you might want to consider outsourcing your tire work.
Why You Need to Pay Attention to Your Air Dryer
By Deborah Lockridge
It's more important than ever to protect a truck's air system from contamination, because there are more and more on-vehicle technologies making use of that air. That's why having and taking proper care of an air dryer is vital.