The rise of cashless tolling, or all-electronic tolling (AET), across the United States has resulted in new challenges for commercial fleets, especially if they are heavy toll facility users with a national footprint. COVID-19 has had a profound impact, pushing many tolling agencies to go cashless much sooner than expected or planned, in an effort to create a safe and healthy toll environment. Cash is an increasingly unreliable option for payment, leaving fleets with the need to manage multiple accounts across the country and the desire to avoid the higher toll rates, administrative fees, and delayed billing associated with toll by plate.
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