Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Arsenault Survey Shows How Fleets Operate Preventive Maintenance Programs

According to an ongoing survey by Arsenault Associates, 56% of fleets that employ maintenance software use it first and foremost to automate preventive maintenance scheduling

by Staff
September 20, 2011
2 min to read


According to an ongoing survey by Arsenault Associates, 56% of fleets that employ maintenance software use it first and foremost to automate preventive maintenance scheduling.


The survey also showed 42% are primarily concerned with administrative control of fleet assets, 36% with expense management, and 35% with maintenance/repair histories for Department of Transportation purposes and to control rework.

However, Arsenault noted, slightly less than 44% of all fleets use software specifically designed for fleet maintenance, the only kind of software capable of fully automating complicated PM service scheduling.

According to the survey, 16% use off-the-shelf software like Word, Excel, or Access, while 6% use their company's accounting or ERP software. A full 33% still use paper maintenance records if they keep records at all.

The survey is being conducted by Arsenault Associates on its website and consists of a series of multiple-choice questions designed to gauge the need, use and efficiency of fleet maintenance management systems in the U.S. More than 200 fleet executives, managers, and line staff have taken part so far.

Of fleets represented in the survey, 20% operate over the road, while 58% were domiciled fleets that returned each day. More than 22% operate in off-road environments such as construction, landfills and other venues.

Further down the list of maintenance software priorities are tire cost control at 29%, as well as parts control and fuel consumption management, both at 27%.

According to the survey, 30% of maintenance software users employ no other fleet technologies, however of those that do:

* 28% use GPS/AVL systems
* 25% use automated fuel islands
* 15% use mobile/wireless communications systems
* 13% use middleware that integrates their program with accounting, purchasing, payroll, and others
* 13% use automated tire pressure sensing systems
* 11% use automated parts ordering systems

For more information: www.arsenault.com

Subscribe to Our Newsletter

More Maintenance

My International maintenance TMS.
Maintenanceby News/Media ReleaseApril 30, 2026

International Debuts ‘My International’ Connected Platform to Centralize Fleet Data, Service, and Dealer Communication

International’s New digital ecosystem unifies telematics, maintenance, and dealer interaction into a single interface, aiming to reduce downtime and deliver predictive fleet insights.

Read More →
Stemco wheel-end.
MaintenanceApril 27, 2026

Saving Fuel at the Wheel End

Wheel ends are often overlooked in the quest for better fuel economy. But Joshua Kucera, product manager, Stemco, warns that neglecting wheel ends can reduce fuel economy and increase maintenance headaches.

Read More →
Graphic with light bulbs, HDT Truck Fleet Innovators logo, and the word Nominations
Fleet ManagementApril 24, 2026

Nominations Open for HDT Truck Fleet Innovators 2026

Heavy Duty Trucking is searching for forward-looking leaders at trucking fleets as nominations for HDT’s Truck Fleet Innovators 2026. Deadline is May 15.

Read More →
Ad Loading...
Screen shot from Questar with AI insights
Maintenanceby Deborah LockridgeApril 20, 2026

Beyond Predictive: Questar Adds AI-Driven Repair Recommendations to Fleet Maintenance

Questar’s latest maintenance platform uses AI to flag potential failures, recommend repairs, and estimate the cost of waiting, helping fleets prioritize maintenance and save money and downtime.

Read More →
Illustration of a piston with engine oill and API logo
MaintenanceApril 9, 2026

API Formally Approves Next-Gen Engine Oil Category for 2027 Engines

Heavy-duty engine oil marketers can begin finalizing formulations and preparing product packaging to meet the new oil specifications ahead of the January 1 licensing date.

Read More →
Photo of back of aluminum flatbed trailer on show floor
Equipmentby Deborah LockridgeApril 2, 2026

Fontaine Expands Flatbed Lineup with New Fleet-Focused Models, Eyes 2027 Launch

Fontaine is broadening its flatbed lineup with new models aimed at fleets, including a lightweight aluminum trailer expected in 2027 that emphasizes durability, repairability, and lower cost.

Read More →
Ad Loading...
Illustration of predictive maintenance
Maintenanceby News/Media ReleaseMarch 31, 2026

Fullbay Acquires Pitstop to Strengthen AI-Powered Predictive Maintenance

Pitstop AI will use Fullbay's extensive shop data to drive predictive maintenance for trucking fleets and repair shops.

Read More →
Collage of Top 20 Product award ceremonies
EquipmentMarch 31, 2026

HDT Honors the Best New Products of 2025 at TMC [Photos]

Heavy Duty Trucking's Top 20 Products awards recognize the best new products and technologies. Check out the award presentations at the 2026 Technology & Maintenance Council annual meeting.

Read More →
freightliner whitepaper
SponsoredMarch 31, 2026

Detroit Engines: Trusted Performance, Built for What's Next

The Detroit® Gen 6 engine platform proves that real progress doesn’t require a complete redesign. Built on 20 years of trusted technology, these engines are designed for efficiency, stronger performance, and greater reliability than before. And they do it all while complying with 2027 EPA standards on every mile.

Read More →
Ad Loading...
Illustration showing diesel exhaust fluid pump sign and EPA headquarters
Equipmentby Deborah LockridgeMarch 30, 2026

EPA Targets DEF Sensor Failures Behind Truck Derates

New guidance allows engine makers to replace problematic DEF sensors with NOx-based systems, aiming to reduce unnecessary derates and downtime caused by failures in the sensors designed to monitor diesel exhaust fluid on trucks.

Read More →