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Service advisors use an Android app to quickly gather vehicle issues, assign codes, and guide technicians into repairs.
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Things can get confusing when a truck is down and a part is needed to complete a repair. Which part is right in a given situation can be hard to tell, and often it has nothing to do with whose name is on the box the part comes in..
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The trucking industry is rife with misconceptions about parts that make it difficult for fleet managers to be sure they are getting the parts they need.
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Volvo Trucks North America and Mack Trucks have each launched a parts cross-reference feature for the online Select Part Store, making it easier to search for and buy parts online.
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Fleets want to have as much choice for parts acquisition as possible, so having a strong independent aftermarket is important.
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Carlos Junquera has been named Navistar’s vice president of sales, North America parts, the company announced.
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Gabriel has developed an improved misting-reduction seal for its heavy-duty shock products designed to improve service life and reduced downtime for maintenance.
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It doesn’t matter how quickly a technician diagnoses a problem; the repair will be put on hold without the right parts.
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Mahle Aftermarket has released its 2016 comprehensive catalog for commercial heavy-duty vehicle applications in North America that includes all of the company’s product offerings.
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Rush Enterprises has launched RushCare Service Connect, a service communication system that provides customers with an online, on-demand view of the service process for vehicles in Rush Truck Centers service departments.
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