MiX Telematics new task management application, MiX Go, is designed to streamline communication and task management between the office and workers in the field.
The task management application can be used for paperless job dispatching, two-way messaging, locating and assigning the nearest employee, barcode scanning and signature capture.
MiX Go is available in the U.S. as an add-on to MiX Fleet Manager and includes an Android-based mobile app that enables employees to report on and record the status of their tasks. Using MiX Go, managers can assign new jobs remotely, depending on employee schedules and their proximity to customers.
MiX Go allows users to create and assign tasks to fieldworkers and monitor progress online, while the app guides employees through activities until completion. Managers can also send messages to employees, who can use MiX Go to take photos, capture signatures and scan barcodes, cutting down on paperwork.
MiX Go is designed to be customizable and flexible enough to serve customers across a variety of industries.
“MiX Go is customizable to customers’ unique operations, and makes use of template-driven e-forms,” said Catherin Lewis, vice president of technology at MiX Telematics. "The application enables business owners to save time, boost operational efficiency and improve service levels."