DOT Digs into Data on Driver Detention

February 5, 2018

By David Cullen

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DOT has taken issue with how FMSCA plans to collect data on driver detention. Photo: Dept.of Transportation
DOT has taken issue with how FMSCA plans to collect data on driver detention. Photo: Dept.of Transportation

A newly released Department of Transportation audit report finds that the Federal Motor Carrier Safety Administration’s current plan to collect data on driver detention is insufficient to the point that any such data collected “may not accurately describe how the diverse trucking industry experiences driver detention, which would limit any further analysis of [detention’s] impacts.”

As a result of the audit, the DOT Office of Inspector General is calling for FMCSA to “collaborate with industry stakeholders to develop and implement a plan to collect and analyze reliable, accurate, and representative data on the frequency and severity of driver detention times.”

The report states that FMCSA has “concurred” with the recommendation of the DOT OIG that the agency should “improve future plans for collection of data on driver detention.” OIG also notes that the agency’s position on driver detention is that “shippers and carriers should address the issue among themselves without Government intervention because detention is primarily a market efficiency problem.”

After detailing what else it finds at fault with FMCSA’s current approach to quantifying this issue, the report wraps up sternly: “….does not plan to standardize, validate, or analyze the data it intends to collect beyond publication of basic summary statistics. Consequently, FMCSA’s efforts are unlikely to advance understanding of the scope and effects of driver detention.”

The report adds that DOT’s estimates of the effects of increases in “dwell time relied on dwell time data from 2013. Still, the magnitude of our estimates indicates that detention time is costly and increases safety risks.”

FMCSA Responds in Detail

In an appendix to the DOT report, FMCSA Deputy Administrator Cathy Gautreaux contends that “given the limitations of current data sources identified by OIG, it would be premature to draw any empirical conclusions about the impact of driver detention times on crash rates or driver incomes at this time. Once sufficient, reliable, accurate, and representative data is collected, FMCSA will be in a better position to analyze and understand the potential implications of driver detention.”

Gautreaux also relates what FMSCA has done so far “to further gauge the impacts of driver detention”:

  • “Identified an average lost time of 1 to 1.7 hours during the December 2014 study on Driver Detention Times in Commercial Motor Vehicle Operations
  • “Established the coercion final rule, 80 FR 74695 - Prohibiting Coercion of Commercial Motor Vehicle Drivers, to safeguard a motor carrier or its employees from being compelled to violate federal safety regulations, such as drivers’ HOS limits, commercial driver’s license regulations, drug and alcohol testing rules, and hazardous materials regulations. The rule provides FMCSA with the authority to take enforcement action and issue stiff fines against motor carriers, shippers, receivers, and transportation intermediaries.  These enforcement actions will serve as an indicator of the size of the problem. Complaint data is maintained by the Agency, and this data, along with data on enforcement actions relating to coercion will be a useful indictor as to the scope of the problem, and allow FMCSA to address detention times immediately with the shipper through enforcement
  • “Requested the Motor Carrier Safety Advisory Committee (MCSAC) discuss the issue of Driver Detention time at its June 12, 2017 meeting.  FMCSA presented its response to Section 5501 of the FAST Act requirements, which required FMCSA to establish by regulation a process to collect data on delays experienced by operators of commercial motor vehicles before the loading and unloading of such vehicles and at other points in the pick-up and delivery process.  MSCAC members stated the underlying problem regarding detention time is that unlike workers in other transportation modes, drivers often are not paid during detention time, resulting in a lack of incentives for shippers and receivers to fix the detention problem.  MCSAC’s recommendations included the following: (1) improve the supply chain; (2) use the Australian model, where shippers and receivers are included in the safety regime; (3) gather data to better show the extent of the problem; and (4) ensure adequate enforcement and monitoring of where improvements are made.”

FMCSA's Plan to Reach Out on Detention

Going forward, Gautreaux wrote that FMCSA plans to address OIG’s data collection recommendation by “engaging industry stakeholders to discuss potential methods to collect representative data on the frequency and severity of driver detention times.”

To that end, the agency plans to put a “reporting form” on its public website that drivers and carriers can use to voluntarily submit data on detention.  FMCSA plans to implement this by December 31, 2019.

The audit was carried out to comply with provisions of the FAST Act highway bill, which became law in late 2015. That legislation required FMCSA to issue regulations on collection of data on delays experienced by truckers before loading and unloading.

It also directed the OIG to report on the effects of driver detention. “Accordingly,” stated OIG, “we conducted this audit to (1) assess available data on delays in motor carrier loading and unloading, and (2) provide information on measuring the potential effects of loading and unloading delays. In addressing our objectives, we also reviewed FMCSA’s plan to collect data on driver detention.”

It has been noted elsewhere in the industry, at least since last year if not earlier, that with the mandated implementation of electronic logging devices, carriers will be able to easily track which customers are holding up drivers the longest. Fleets, without any government action whatsover, could analyze this data and make operational decisions to help reduce driver fatigue and dissatisfaction at customer locations.

Related: ELDs, Hours of Service, Detention – And Data 


  1. 1. Kenny Scott [ February 06, 2018 @ 05:49AM ]

    They finally get it. The number one Saftey issue are shippers and Receivers. Their world operates 100 percent against Saftey. I usually criticize the Fmcsa but they are starting on the right track.

  2. 2. Richard Davis [ February 06, 2018 @ 09:53AM ]

    No, I don't think the Government/ FMCSA do get it, Kenny. The FMCSA said that the shippers and companies should settle this between themselves. Without Government intervention. That means they are clueless, as usual. Why don't they let trucking companies solve their own logging problem? If companies want to use ELDs or paper logs, their chose. They are too-stupid to know or care that detention is a big problem in trucking, maybe the biggest or at least in the top 3, there are so many problems in trucking. FMCSA being one of the problems with regulations. They as usual create a problem, then let other people deal with it. They put in this 14 hr. clock and say deal with it. Not addressing the problems it brings. Detention is not rocket-science, but yet they need more data, more studies on it. Try asking the drivers that are setting at these docks for hours, mostly for free. Don't need an ELD to show we are setting at docks, just an excuse to implement them. The Government don't want to interfere with something that they really need to intervene with, like getting the driver paid for something. They don't mind intervening with controlling the driver with regulations and ELDs.

  3. 3. Will [ February 06, 2018 @ 10:29AM ]

    Some of these shippers are having staffing problems. They will tell a driver, it'll only be a half an hour, but then the driver ends up waiting for 2 hours or more. He walks inside to find out why, and the shipper tells him only 2 loaders showed up for work but normally they have 10 people. Never mind that the driver has got to unload the trailer when he delivers it. The drivers burns up his hours without pay under a (2 hour free until detention time pay begins. This uses up his break time, and they won't change his delivery time. So, he runs like a fool to meet the schedule. Shippers are the ones that need (electronic loading devices).. And visits by DOT officers. They should not schedule a load until the are able to load it, change the delivery time if there's a problem, and pay the driver premium wages for total wait time. This is what the FMCSA needs to enforce, not place more demands on the drivers backs.

  4. 4. DANNY SIDDEN [ February 12, 2018 @ 06:39AM ]

    We are a produce hauler and the detention time at some of the locations we pick up and deliver to are in excess of twelve hours. This is one area the FMCSA needs to focus on for their detention study along with grocery distribution centers.

  5. 5. Richard Davis [ February 12, 2018 @ 03:03PM ]

    " Shippers and carriers should handle the problem among themselves without Government intervention because detention is primarily a market efficiency problem. " Exact words from the Government, but in other words from them. They say accidents are likely to happen 6.2% more when a shipper/receiver takes 2 hrs. 15 minutes to unload you. Plus it cost the driver on average 1200-1500 dollars a year in lost wages. Which I think is a real low number on the lost wages, especially when the driver is giving them the 2 hours for free. They don't want to intervene on driver wages but they will when big companies want something like ELDs. Detention causes accidents and they don't want to intervene.


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