Bridgestone Commercial Solutions has expanded the dealer network training programs in its BCS Learning Center. They are now available in e-learning, mobile learning, performance-based, instructor-based and mentor options.
“Studies show that adult learners must practice, perform and receive feedback on skills in order to most successfully apply knowledge and translate that knowledge to abilities,” said Monica Griggs, manager, BCS Training. “Our dealer network training programs support self-paced learning. Instruction can be viewed in small increments which learners can then reinforce through dialogue and practice with BCS representatives. Additionally, we offer one-on-one coaching sessions with BCS staff to strengthen skill sets and bolster success of our dealer network.”
Providing courses that are relevant to business and industry trends also is critical to developing strong talent, according to the company. Tailored to these trends, BCS offers the following new programs to its dealer network free of charge, Commercial Sales Representative, CSR Sales Certification Program, Bandag Retread New Hire and Cross Train Program.