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Improving Dealer Service Key Theme at ATA

Improving Dealer Service Key Theme at ATA

As fleets work to improve productivity in the face of a shortage of qualified drivers, the last thing they need is to have trucks sitting for days at a dealer waiting for repairs. Truck makers are responding with an array of programs and technologies to address this issue.

Kenworth Offers Two-Hour Truck Repair Diagnosis

Photo courtesy of Kenworth.

Kenworth is rolling out a service program for its trucks at certified dealers that would provide a full diagnostic analysis and repair estimate within two hours, the company announced at the American Trucking Associations' (ATA) Management Conference and Exhibition in Philadelphia.

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