Navistar Making it Easier for Sandy-Stricken Customers
November 14, 2012
Navistar International has set up a disaster relief program to help in Superstorm Sandy recovery efforts to get International Truck customers on the East Coast back in business as soon as possible.
Through a program called Operation Assist, Navistar is coordinating with its dealer network and International Used Truck Centers to help customers in the affected region find new or used trucks to replace lost or damaged vehicles.
In addition to quickly replacing damaged vehicles, Navistar will match employee and dealer contributions up to $50,000 to the American Red Cross.
Navistar has organized lists of available new and used International trucks and trailer inventory from its North American dealer network to assist in the recovery. Dealers across the country are working together to provide access to the variety of trucks needed to aid customers in the region.
We created Operation Assist to facilitate trades among dealers and speed the process of getting needed trucks to the region. Were trying to get our customers back in operation as quickly as possible, explained Jeff Ordner, director, International Fleet Sales, Northeast Region.
IC Bus, a Navistar company, has already answered the call for help by delivering an order of 100 school buses to Amvoy School Bus, Staten Island, NY, in an effort to quickly restore school bus service for children.
Meanwhile, Navistars Idealease truck leasing program has thousands of International trucks with titles and leases in its inventory across the country, which can be quickly deployed to customers on the East Coast.
A lot of our customers still dont know what they have or dont have. So, we are getting trucks ready with different kinds of bodies and trying to figure out how quickly we can get things out there to help, added Mike McMahon, vice president, Used Truck Sales, Navistar. If people come to us and need help, we will figure out how to help them. In times like these, its about more than business. We want to do the right thing.