Aftermarket

Articles

A Different Way to Sell

'People continue to sell as if they were in a quaint Norman Rockwell painting. That no longer works like it used to." Instead, says Rich Farrell, president of Tangent Knowledge Systems and author of the book "Selling has Nothing to do with Selling," a salesperson should play the role of a "change agent" rather than the more typical product-centric transactional approach

Articles

Supplier Panel Announced for Heavy Duty Aftermarket Dialogue

The Heavy Duty Manufacturers Association and MacKay & Company have announced the participants for the Heavy Duty Supplier panel, one of the three Industry Expert Discussion Panels to take place as part of the Heavy Duty Aftermarket Dialogue conference

Can you tell the difference? On the left is a genuine Bendix MV-3 dash valve. On the right is a counterfeit version.

Articles

4 Ways to Avoid Selling Counterfeit or Substandard Parts

One of your customers gets sued when his truck is involved in a fatal crash. Faulty brake parts are blamed. Before you know it, you get dragged into court because you sold it to him. You may say, "I didn't make it! I didn't know it wasn't safe!" The answer from the courts may well be, "You should have.

Articles

Rush Truck Centers Technicians Test Skills in Rodeo

SAN ANTONIO -- Almost 100 truck technicians from across the Rush Truck Centers dealer chain are gathered in San Antonio, Texas, this week to test their skill levels against their peers

Articles

Engine Problems Spell Aftermarket Opportunity

You don't have to go far to find a fleet having trouble with engines, spelling opportunities for aftermarket parts and service. In its 2012 U.S. Heavy-Duty Truck Engine and Transmission Study, J.D. Power and Associates found 46% of owners of one-model-year-old engines experienced some type of engine-related problem, up from 42% in 2011

Articles

Maintenance Tips for Air and Fuel Systems

There's been a lot of attention paid lately to engine problems driven by new, more complex equipment developed to meet emissions regulations. Sometimes the most basic systems get overlooked because they aren't part of the new technology-driven dynamic.

Articles

Investcorp Completes Sale of FleetPride

Aftermarket truck and trailer parts distributor FleetPride has been sold to U.S.-based TPG Capital, one of the largest private equity investment firms globally, for more than $1 billion

One of the issues truck makers have with Massachusetts' ballot measure is that custom-spec'ed trucks are so individual in nature, the amount of information required is daunting.

Articles

Massachusetts Votes in Right to Repair; Truck, Engine Makers Say it's a Bad Fit

When the Massachusetts state Legislature passed the nation's first right to repair law earlier this year, it excluded vehicles over 10,000 pounds. Last week, state voters overwhelmingly approved a different version of the law, which includes all motor vehicles sold in the state

Articles

TARA Chooses Wade & Partners as New Association Manager

The Truck Frame and Axle Repair Association has decided to make Wade & Partners the management team to lead the association, effective immediately.

Articles

HDA Truck Pride Automates Purchase Orders

HDA Truck Pride has signed a multi-year joint agreement with HDX Services and GCommerce to automate the Purchase Order to Invoice process between its members, HDA Truck Pride headquarters, and its vendor and end-user partners

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