GotQuestions? ELDs and Telematics

Q. How much and what kind of training will I need to provide my drivers so they can use ELDs properly?

March 23, 2017

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A. As with any new technology or process that you introduce, there will be a transition and training period. The great news is that you can begin equipping some of your trucks with ELDs now, letting your business and drivers become familiar with them well ahead of the deadline.

Once you have installed devices, you can begin training drivers on how to use ELDs. There are two options for training: developing your own training program, or asking your ELD vendor to provide training.

To make sure you or your supplier are covering all the necessary bases, here are the tasks the FMCSA says drivers will need to know how to do when using an ELD:

  • Log in
  • Respond to the unassigned driving hours the ELD records
  • Record duty status changes
  • Edit records
  • Add notes to records to explain any edits or additions
  • Certify records to indicate that they are complete and accurate
  • Access RODS data from the ELD
  • Review and understand the ELD printout/display information
  • Transfer ELD data by e-mail or Bluetooth to inspectors or law enforcement
  • Identify and correct or report data diagnostic issues
  • Report ELD malfunctions

Remember to remind drivers that there are certain documents they need to keep in their vehicles as it relates to ELDs. According to the FMCSA these documents include:

  • ELD User’s Manual
  • Instruction sheet for transferring HOS records to safety officials
  • Instruction sheet on reporting ELD malfunctions and recordkeeping procedures during ELD malfunctions
  • A supply of paper tracking forms (grid graphs) for at least eight days, in case of ELD malfunction

A key component of driver training includes touching on the best way to interact with enforcement officers. This will be especially important in the next several years when trucks are allowed to be equipped with either an AOBRD or an ELD. AOBRDs do not have the capability to transfer data while ELDs do. Drivers should know whether the truck they’re driving has an AOBRD or an ELD so they are prepared to give enforcement officers the information that they need.

Author Bio

sponsored by

Scott Sutarik

Business Development, OEM Sales Manager

Scott Sutarik is the Business Development, OEM Sales Manager at Geotab Inc. He has extensive experience within the truck manufacturing industry, specializing in medium duty and heavy duty trucks. He previously worked in sales and marketing at Navistar Inc. where he supported over 700 dealerships, worked with suppliers and telematics providers, and managed the OnCommand Connection Program. With his expertise in telematics, regulatory compliance, engine diagnostics, and alternative fueled vehicles, Scott provides training and works with Geotab's partners to develop leading-edge fleet management solutions for the trucking industry.

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