GotQuestions? ELDs and Telematics

Q. What kinds of questions should I ask to decide on an ELD provider?

February 6, 2017

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A. 

  • What types of rule sets and exemptions do you support?  Do these meet your organizational needs?
  • Does your device meet the Hours of Service (HOS) compliance and reporting requirements?
  • Can you guarantee accuracy in terms of HOS reporting?
  • How can your device reduce overall costs?
  • Who owns my data and what are your data privacy and security policies?
  • Does your device offer geofencing and tracking of arrival and departure dates and times?
  • Do you offer a portable device or smartphone-applicable software?
  • What is involved with installation of device/software?
  • What is the cost of ownership over five years?
  • Can your system be readily upgraded should there be  changes to ELD compliance regulations?
  • Will my new ELD System comply with IFTA Reporting?
  • What do you offer in terms of customer service and support training?
  • Does my ELD provider offer an open platform that would allow me to leverage SDKs, APIs, and a robust ecosystem of third-party solutions?

Author Bio

sponsored by

Scott Sutarik

Business Development, OEM Sales Manager

Scott Sutarik is the Business Development, OEM Sales Manager at Geotab Inc. He has extensive experience within the truck manufacturing industry, specializing in medium duty and heavy duty trucks. He previously worked in sales and marketing at Navistar Inc. where he supported over 700 dealerships, worked with suppliers and telematics providers, and managed the OnCommand Connection Program. With his expertise in telematics, regulatory compliance, engine diagnostics, and alternative fueled vehicles, Scott provides training and works with Geotab's partners to develop leading-edge fleet management solutions for the trucking industry.

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