Throughout the COVID-19 pandemic, truck dealers have been creating new procedures to help ensure the safety of employees and customers, from paperless document handling to pickup and delivery for customers. Mack and Volvo highlighted what some of their Certified Uptime dealers have been doing.
Daimler Trucks North America said its recent and upcoming rollouts of Techlane, Service Pre-Authorization, and TechAssist will help dealers meet its goal of 24-hour maximum repair turnaround time.
Never before have stocked shelves, road construction projects, and refuse collection been more vital to society than during the global coronavirus pandemic. Mack Trucks and Volvo Trucks have risen to the challenge, offering customers consistent uptime support.
During February's Technology & Maintenance Council Annual Meeting in Atlanta, Navistar International announced new service and connectivity initiatives meant to simplify vehicle maintenance, improve uptime, and reduce total cost of ownership.
Uptime’s a never-ending challenge for fleets, but there are tactics maintenance managers can use to reduce unscheduled downtime, according to a panel discussion at the American Trucking Associations’ Technology & Maintenance Council Annual Meeting in Atlanta on Feb. 25.
As the fleet industry evolves, parts and service programs are doing their part to adapt — and help fleets adapt, too.
Volvo says its new partnership with SAS will provide greater capabilities for its Remote Diagnostic customers.
In a recent survey, most fleets averaged a breakdown every 9,136 miles but the best-in-class fleets had breakdowns every 33,809 miles. So what are they doing different?
Geotab has announced the availability of Geotab Roadside, which offers roadside-assistance management to customers in the U.S. and Canada.
ORLANDO - In kicking off the Navistar presser here at the ATA Management Conference & Exhibition, Michael Cancelliere, president, Truck and Parts, presented the continuing growth of the economy and the rise in truck orders year over year as the backdrop for the OEM announcing it would increase prices on 2009 model year trucks “by up to 2%.”
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