Delays experienced by truck drivers at customer facilities have increased in both frequency and time over the past four years-- and fleets increasingly feel that shippers and receivers don't care enough about the problem to fix it, according to the American Transportation Research Institute.
KeepTruckin announced the public launch of the Facility Insights tool, designed to help carriers know exactly what to expect at a shipper and consignee facility before accepting a load.
In general, the proposed changes to the hours of service rules announced by the Federal Motor Carrier Safety Administration Aug. 14 appear to be common-sense changes that were sought by many in the industry. But one thing troubled Editor in Chief Deborah Lockridge -- and some drivers as well.
Uber says its new Facility Ratings lets carriers and drivers share feedback about the facilities they visit, giving shippers the insights they need to make changes at facilities to improve driver satisfaction.