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Customer Service

How ELD Customer Service Affects Your Bottom Line

Electronic logging device customer service is rarely given priority in a pilot or trial phase, yet it's one of the most vital aspects to successful implementation. What should you ask potential ELD providers about customer service?

Commentary: Civility is an Important Trait

My mandate with this column is to write about the tools that keep our trucks rolling, the hardware and software and operational tricks that make the difference between earning a buck and going broke. But if you think about it, people are one of the most important tools you can have.

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