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HDT Top 20 Products of 2015

HDT Top 20 Products of 2015

These are the top 20 products from the past year which demonstrated innovation, significance to the industry and potential to improve a trucking operations bottom line.

November 1, 2015

Going Mobile: The BYOD Debate

Going Mobile: The BYOD Debate

Mobile computing is quickly becoming the platform of choice. Tablets and smartphones are far outselling laptop or desktop computers in the consumer market, and a growing number of trucking operations are deploying these devices.

December 31, 2013

The High-Tech Shop

The High-Tech Shop

In some fleets, shop operations are completely integrated with the computer systems for dispatch, accounting, mobile communications and outside service providers. In other fleets, technology in the shop may be limited to automated systems for tracking work, labor, parts and inventory.

October 7, 2013

HDA Truck Pride Automates Purchase Orders

HDA Truck Pride has signed a multi-year joint agreement with HDX Services and GCommerce to automate the Purchase Order to Invoice process between its members, HDA Truck Pride headquarters, and its vendor and end-user partners

October 28, 2012

What HD Distributors Should Know About Cloud Computing

What HD Distributors Should Know About Cloud Computing

Cloud computing has been getting a lot of attention in the information technology space. Before you put your head in the cloud, though, there are some things you should understand about the concept of cloud computing

October 23, 2012

Using Technology to Smooth the Repair Order Process

Using Technology to Smooth the Repair Order Process

When a driver pulls a truck into a service shop for a repair, scheduled or not, a service writer must bring together a lot of information before a work order can be generated. At the bare minimum,

September 16, 2012

Vehicle Electronics: How Have They Changed the Aftermarket Business?
How Technology is Changing the Way Fleets Buy Parts

How Technology is Changing the Way Fleets Buy Parts

A decade ago, selling truck parts was mostly a face-to-face (or least voice-to-voice) business. Distributors used outside salespeople to call on fleets, independent repair shops or other service providers to build typical sales relationships

June 4, 2012

Five Ways Software Can Improve Your Bottom Line

Five Ways Software Can Improve Your Bottom Line

It's a rare heavy-duty service shop or parts warehouse/distributor that doesn't use some kind of computer software in its operation. It might be as simple as an accounting package such as QuickBooks, or as complex as a full-feature

January 17, 2012

Why You Need a Great Website

Why You Need a Great Website

Why is a website important? Because if you don't have one, you don't exist to a very large number of potential customers

October 26, 2011

Inventory Control: High-Tech Ways to Manage Parts Flow
Going Paperless

Going Paperless

We all have received those emails with the little tagline at the bottom urging us to think about the environment before printing that message

October 26, 2011

Five Tips For High-Tech Communication

Five Tips For High-Tech Communication

Before W.W. Williams adopted a customized version of the Decisiv Service Management Platform, the Detroit Diesel and Allison Transmission distributor would keep repair quotes in an Excel file or on a Post-it note

August 16, 2010

E-Commerce: Parts At Your Fingertips

E-Commerce: Parts At Your Fingertips

Gary Courtwright, president of Frey Heavy Duty, an upstate New York-based independent distributor, says he doesn't work 8 a.m. to 5 p.m. But Courtwright's work schedule is now a moot point, because the company's customers can place an order anytime they want through an online ordering syste

May 3, 2010