Developing Trust Between Fleets, Service Providers
Fleets and service providers need to develop trusting relationships that include open, honest communication.
May 4, 2021
Fleets and service providers need to develop trusting relationships that include open, honest communication.
May 4, 2021
The COVID-19 pandemic impacted every aspect of life, and businesses had to pivot to adjust to the new reality. Even though trucking was considered an essential industry, there still were ramifications.
April 23, 2021
Relationships and communication between fleets and service providers are paramount to creating success.
March 16, 2021
Lack of communication, improper diagnosis and parts availability were cited as one of the biggest causes of repair delays, according to panelists at an American Trucking Associations’ Technology & Maintenance Council meeting.
February 26, 2021
What does Massachusetts' Question 1, a ballot initiative passed in November, mean for heavy-duty truck owners and independent repair shops?
January 3, 2021
This year has been one like no other for everyone, and the truck parts aftermarket was not immune from the changes wrought by the COVID-19 pandemic.
December 29, 2020
![Mobile Maintenance: A Growing Trend [Commentary]](https://fleetimages.bobitstudios.com/upload/trucking-info/content/article/2020-11/breakdown-tomberghoriz-__-286x143-a.jpg)
Today’s mobile service trucks are handling more than just roadside breakdowns.
November 20, 2020
![Reflections on the Aftermarket [Commentary]](https://fleetimages.bobitstudios.com/upload/trucking-info/content/article/2020-10/trucks-reflect-__-286x143-a.jpg)
It has been fun and a learning experience for me. It is the best job I have ever had.” That’s what Tim Kraus told me in an interview about his upcoming February 2021 retirement as president and COO of the Heavy Duty Manufacturers Association.
October 21, 2020
![Mergers and Acquisitions in the Aftermarket [Commentary]](https://fleetimages.bobitstudios.com/upload/trucking-info/content/article/2020-08/hands-1063442_1920-__-286x143-a.jpg)
The mergers and acquisitions environment for parts suppliers to heavy-duty trucking had been active in recent years, with 73 such transactions in 2019. And then COVID-19 hit.
August 27, 2020
How aftermarket companies have kept fleets on the road through COVID-19 shutdowns, despite having to reconfigure their operations.
July 20, 2020
Manufacturers and suppliers now subscribe to the Product Information Exchange Standard (PIES), developed exclusively for heavy-duty parts and components.
July 14, 2020
![Of Relationships, Communication and Collaboration [Commentary]](https://fleetimages.bobitstudios.com/upload/trucking-info/content/article/2020-07/close-up-photography-of-yellow-green-red-and-brown-plastic-163064-__-286x143-a.jpg)
The truck parts and service aftermarket always has been a relationship business where communication was key. The COVID-19 pandemic forced people to find new ways to continue to foster those relationships.
July 8, 2020
![Group Hopes to Become Service Network for Fleets [Commentary]](https://fleetimages.bobitstudios.com/upload/trucking-info/content/article/2020-04/maintenance-techs-truckonlift-creditpenske-web-__-286x143-a.jpg)
Approximately two years ago, several owners of independent repair shops — ones not affiliated with a specific manufacturer — felt the need to band together to form a group that would allow them to better promote their business interests while also providing a more consistent service experience for fleets.
April 14, 2020
The truck parts and service aftermarket weighs in on how the COVID-19 pandemic is affecting their businesses and fleet parts departments.
April 10, 2020
![A Faster Way to Find the Part You Need? [Commentary]](https://fleetimages.bobitstudios.com/upload/trucking-info/content/article/2020-03/puzzle-__-286x143-a.jpg)
Having to rely on the dealer or aftermarket parts supplier to tell you exactly what part you need can be a time-consuming and frustrating process. Diesel Laptops is hoping to simplify the process.
March 12, 2020