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Results: 69
Navistar Increases Focus on the Aftermarket
E-commerce Initiative Helps Meet Changing Fleet Expectations

E-commerce Initiative Helps Meet Changing Fleet Expectations

Having a digital presence and making the buying process easier for fleets is increasingly important as fleets have a wide variety of places from which to source parts, explains HDT’s Aftermarket Contributing Editor Denise Rondini.

October 1, 2021

Commercial Vehicles Deserve Magnuson Moss Protection [Commentary]

Commercial Vehicles Deserve Magnuson Moss Protection [Commentary]

Pandemic-related material shortages make it more difficult to get truck parts when needed. Making it even more difficult, fleets are sometimes restricted when it comes to the brand of part they can use as a replacement for a warranty repair, explains Denise Rondini.

August 3, 2021

8 Ways To Better Manage Parts Inventory

8 Ways To Better Manage Parts Inventory

Given today’s parts shortages, proper inventory management is more important than ever. Check out these eight simple ways that will help fleets manage inventories more effectively.

June 28, 2021

Actual Cost Data Helps Fleets Benchmark Repair Performance

Actual Cost Data Helps Fleets Benchmark Repair Performance

Benchmarking allows an organization to measure repair performance and compare it to that of other, similar businesses – and to discover areas where they can make improvements. But getting good benchmarking data can be a challenge.

June 10, 2021

How Communication Leads to Service Success
Reflections on the Aftermarket [Commentary]

Reflections on the Aftermarket [Commentary]

It has been fun and a learning experience for me. It is the best job I have ever had.” That’s what Tim Kraus told me in an interview about his upcoming February 2021 retirement as president and COO of the Heavy Duty Manufacturers Association.

October 21, 2020

Parts & the Pandemic

Parts & the Pandemic

How aftermarket companies have kept fleets on the road through COVID-19 shutdowns, despite having to reconfigure their operations.

July 20, 2020

Data Standards Make It Easier to Find the Right Part
Of Relationships, Communication and Collaboration [Commentary]
COVID-19: The Parts and Service Impact

COVID-19: The Parts and Service Impact

The truck parts and service aftermarket weighs in on how the COVID-19 pandemic is affecting their businesses and fleet parts departments.

April 10, 2020

A Faster Way to Find the Part You Need? [Commentary]

A Faster Way to Find the Part You Need? [Commentary]

Having to rely on the dealer or aftermarket parts supplier to tell you exactly what part you need can be a time-consuming and frustrating process. Diesel Laptops is hoping to simplify the process.

March 12, 2020

How 4 Fleets Handle Parts-Buying, Maintenance

How 4 Fleets Handle Parts-Buying, Maintenance

Four fleet executives shared their thoughts on managing the parts and service their trucks need, from vehicle lifecycle to PM strategies, during Heavy Duty Aftermarket Dialogue.

January 31, 2020

Technology Helps Address Changing Parts-Buying Patterns [Commentary]
Six Ways To Avoid Counterfeit Parts

Six Ways To Avoid Counterfeit Parts

While the threat from counterfeit parts seems to have eased somewhat, it’s still wise to take steps to protect your fleet.

December 23, 2019

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