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Are Augmented and Virtual Reality the Answer to the Tech Training Challenge? [Commentary]
4 Ways AI Can Improve Fleet Maintenance

4 Ways AI Can Improve Fleet Maintenance

Just like the evolution of VMRS codes helped make vehicle repair more efficient, so too will the next wave of evolution — artificial intelligence and machine learning.

June 13, 2019

Commentary: Talking About the Need for Trained Technicians… Again
The Best Shop Investments a Fleet Can Make

The Best Shop Investments a Fleet Can Make

You might be surprised to find what the experts recommend you spend money on to improve the efficiency and safety in your shop as well as to help with technician retention.

October 4, 2018

Commentary: A Three-Pronged Approach to Technician Retention
Commentary: Creating a Better Technician Training Ecosystem
How Fleets Are Looking to Outsource Maintenance and Repairs
Commentary: 3 Ways to Improve Technician Recruiting

Commentary: 3 Ways to Improve Technician Recruiting

Fleets have been struggling with the technician shortage for years, and it doesn’t look like there will be a silver bullet to solve the problem anytime soon. However, there are some things you can do to improve your odds of getting the technicians you need.

November 20, 2017

The Aftermarket in 2016: A Review

The Aftermarket in 2016: A Review

The truck parts and service aftermarket has grown to $107 billion. In 2016 there seemed to be a big focus on parts, alliances, and training with other issues like DPFs, remanufacturing and some innovative ways to deal with the technician shortage also getting some play.

December 22, 2016

How to Reduce Technician Turnover

How to Reduce Technician Turnover

Bad bosses and job duties that don’t meet employee expectations are the two main reasons technicians leave their jobs, according to Dick Finnegan, CEO of C-Suite Analytics, an employee engagement and retention consulting firm.

July 14, 2016

Commentary: Options for Dealing With the Technician Shortage
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