CX North America Adds Digital Proof of Delivery to Driver App

February 7, 2018 - Products

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CX North America

CX North America Information Services has added new digital document creation functionality to the CX North America Driver Mobile App.

The mobile app, designed to enhance visibility and enable communication from booking to Proof of Delivery, now allows drivers to create and electronically send instant, bill of lading documents in PDF format for immediate invoicing.  

After a delivery is made and bill of lading signed, drivers are able to take a photo of the document with their smartphone camera to begin the PDF creation process. Designed to optimize photos taken even in unideal, low-light conditions, the mobile app will process the image and adjust for contrast, clarity and orientation.

The driver is able to crop the photo as necessary, removing unwanted background and focusing on the document itself. The app then automatically converts the file to a formally acceptable electronic format, transforming the image from simply a photo of a document to a viable Proof of Delivery. The PDF can then be sent instantaneously to the dispatcher, saving both drivers and carriers time and money by allowing the billing process to begin more quickly.

Intended for collaboration between carriers, drivers, brokers and 3PLs, the mobile app offers a range of information exchange and tracking capabilities for real-time freight management, including up-to-the-minute status updates, automated alerts and two-way messaging for vital job orders. The app allows firms to operate more efficiently by maximizing vehicle utilization, load management, and capacity.

“In the past, drivers have always relied on traditional methods to submit signed PODs, such as faxing or mailing. These processes take hours at minimum, most often days,” said said Simon Bunegar, senior vice president of marketing. “Our new functionality puts all the necessary documentation in the right hands instantly, resulting in faster payment times for carriers and drivers. What was once a time consuming, paper-based practice is now accelerated, streamlined system that improves the overall efficiency of the delivery process.”

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