The solution has already delivered a positive return on investment through increased driver productivity, better vehicle utilization and more effective customer service, according to Empire.
The Cube Route Visibility Solution is an on demand, subscription-based logistics management solution that provides transportation and distribution organizations with a simple, affordable way to monitor and manage delivery fleets. Using the Cube Route solution, dispatchers, managers and customer service representatives have a real-time view of driver movement and order status across an entire operation. Empire has deployed the Cube Route Visibility Solution at its Atlanta location, which is the largest of seven warehouses servicing major restaurants, bars, and grocery and liquor stores in Georgia and North Carolina.
“Before Cube Route, we had limited visibility into our delivery operations,” said Dyrc Mcleod, director of operations at Empire. “Now we can effectively manage our business and use a wealth of real time and historical information to set delivery benchmarks, ensure our drivers are accountable for their routes, and measure productivity against a plan.” A primary factor in selecting Cube Route was its on demand business model: Empire had no upfront capital costs to contend with; were up and running within two weeks; and, with universal access to real-time delivery information through a web portal, can provide support agents and sales staff with the insight required to be more productive in sales and service.
Using GPS-enabled mobile phones, Cube Route initiates visibility the moment an Empire driver departs for the first stop. As soon as the driver leaves for that stop, GPS pings are sent from the phone, automatically updating the location, speed, and direction on maps on a dedicated web site that can be accessed anywhere through a standard web browser.
For additional information, visit www.cuberoute.com or call (877) 227-6883.