Q. The COVID-19 pandemic has thrust many into working remotely, with mixed results. How is EKA Solutions responding to this unprecedented upheaval?

A. Our platform was designed to and operates in the Cloud. The original reasons were:

1. Affordability
2. Scalability
3. The versatility required in supply chains
4. Data safety and security

We saw the expense, “clunkiness” and imminent obsolescence of many premise-based systems, and knew the future called for an Omni platform that served the needs of shippers and suppliers, as well as transportation service providers.

One of the challenges we encountered is the widespread use of agents by providers; so many were unable to provide visibility, or accountability. Our solution, enhanced by a single signon, made working remotely fluid, transparent, efficient, secure, and practical.

As many of our customers saw the benefits of accessing the best talent - hiring minds rather than displacing bodies - our continual upgrades made for easy conversion to our platform. We were also bringing our team together from disparate locations, and saw no need to lock into office space and other unnecessary expenses, so our team coalesced virtually to collaborate remotely.

There is no silver lining to a pandemic, and we hope, as all do, that the world responds to aggressively slow COVID’s spread, and eventually gain control of the coronavirus. In the meantime, we are helping many firms to “tech-up” onto the EKA platform, and continue to find success remotely. These efforts include easily-scheduled demos, as well as expedited on-boarding as needed. Further, for continued leading performance, we continue our commitment to our assertive schedule of platform enhancements every two weeks.

Answered by : Jim Best from EKA Solutions, Inc.

Chief Growth Officer

As a Senior Executive, Jim Best has deep experience in the logistics and transportation business, including as CHRW executive team member. He was Senior Vice President of Sales and Marketing until 2012. In his senior leadership positions, he developed strategic account relationships and account and network management practices. He has a highly successful track record in rapidly growing revenue in technology-intensive logistics businesses. He is also an accomplished public speaker and frequent contributor to leading industry publications.

Q. I get it, we live in a technological age, but we’ve been doing just fine. Why do I even need to bother worrying about pie-in-the-sky technology marvels?

To many, the frequent message about the benefits of “Cloud,” machine learning and AI might seem to be “pie in the sky”. But, the short answer is that the wise use of technology is critical to the future of your business...

Q. I’m looking at adding a TMS system, but can’t pencil out the expense. Is the investment worth the potential reward?

This is a powerful question, for two reasons: It is easily the most frequent concern that many supply chain participants (shippers, carriers, and brokers) have and it is also a question that often goes unasked.

Q. We are a small service provider – carrier/broker - currently doing our best to deal with this pandemic, but we still need to keep an eye on the future. What do you see from a perspective with technology?

There are a few developments that will bring lasting change...

Q. I know you offer a number of solutions for small brokers, but we’re an enterprise-level broker. Do you have a solution that would fit our needs?

Yes, you will want to see the Enterprise Broker Omni-TMS Solution. It is specifically designed for enterprise-level freight brokers...

Q. Transportation is still very price-driven, and transactional. How is strategy relevant?

Like most things there are a couple different ways of looking at this question. Let’s construct two sentences from it and see which one seems more plausible...

Q. I manage a small trucking company. Most of our drivers use Smart-phones, but they’re not keen about load boards, and given a choice between more pay or more technology, I’m sure they’ll opt for cash. What’s the relevance of technology to me?

Pardon my phrase, but you sent me a truckload of things to unpack just now; much appreciated. But, here’s the funny thing: we all believe our situations are unique, but there are usually a lot of common themes, and we’re often just singing different variations. So, let’s take a look at where your shoes are pointing and see if we can find a clear path forward...

Fleet FAQ

Got Questions? Winning Technologies for Carriers, Brokers and Shippers