J.B. Hunt E-Signature Supports Social Distancing Measures

J.B. Hunt Transport Services now offers a new electronic bill of lading (eBOL) feature that will enable businesses and carriers to digitally sign BOLs, further reducing contact during the delivery process.

“The current environment is challenging every aspect of the supply chain, from securing capacity to completing deliveries,” said Shelley Simpson, executive vice president, chief commercial officer, and president of highway services at J.B. Hunt. “This new electronic bill of lading feature offers simplicity, efficiency, and most importantly, a safer option for drivers and front-line employees to sign load documents."

The new eBOL feature provides safer interactions between truck drivers and onsite personnel at customer locations by reducing or eliminating the exchange of paper documents. Using Carrier 360 or the J.B. Hunt Drive app, drivers are able to securely send the eBOL to customers for electronic confirmation and signature. A signed proof of delivery is then emailed to the customer.

In addition to electronic bill of lading, J.B. Hunt has taken several precautions in response to COVID-19, including a work-from-home directive for employees whose on-site presence is not required and internal protocols around travel restrictions, self-quarantining, social distancing, and other safety precautions. The company is providing employees with hand sanitizer and gloves and established an emergency COVID-19 paid time off policy for employees who are unable to work due to the illness or quarantine.