Paragon Software Systems Inc. introduces Paragon HDS – Home Delivery System – to the U.S. market. Paragon Home Delivery System enables home delivery and home service companies to offer more accurate delivery times with confidence while improving fleet efficiency.
This advancement in logistics software allows companies to improve customer service by integrating multi-channel ordering and delivery booking with real-time route scheduling.
What makes Paragon HDS different is that, while most route optimization systems only get used once a day when all the orders have been received, Paragon HDS is running continuously. It routes each order while the order is actually being placed – this means the system can offer the customer a very narrow time slot, while also optimizing route efficiency.
Paragon HDS integrates home delivery order management with live route optimization enabling retailers, grocery stores, and home shopping companies to improve their customer service. It helps companies manage their home delivery operations, allowing them to offer customers a choice of delivery options that are viable and cost effective. Dates and times for delivery can be offered that satisfy the customer while also eliminating gaps in schedules, which increases fleet productivity. This means fewer repeat deliveries and results in lower fuel costs and reduced emissions through efficiency gains together with a major improvement in customer service.
Paragon HDS is a configurable modular system that can also be linked with vehicle tracking and proof of delivery systems for real time fleet and delivery management.