MHC Kenworth has launched RoadPulse, an online system that serves customers by providing real-time visibility to truck repairs from scheduling to invoicing.
Scheduling a repair at MHC facilities is instantaneous through RoadPulse and is available seven days a week, 24 hours a day, providing online visibility to all stages of approvals. Customers can choose to receive immediate status updates of repairs, and an automated repair complete notification is sent when the job is finished.
The system allows users to interact with MHC based on their preferred method of communication, whether it’s a phone call, text or email. Multiple profiles can be set up, allowing drivers to be notified immediately about the status of their truck.
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