Decisiv Inc., a provider of service relationship management platforms, announced at the 2013 TMC Annual Meeting & Transportation Technology Exhibition that Saia Inc. is now deploying QR Codes on 17,000 assets to automate and improve the efficiency of its inspection and maintenance processes.
The initiative at Saia represents the largest deployment of QR codes at a commercial fleet using Asist, the service relationship management platform developed by Decisiv for Volvo Trucks.
Saia has been using Asist internally and to manage breakdowns. The company, offers less-than-truckload, non-asset truckload, and logistic services through three service groups, and operates 147 terminals in 34 states.
Across Saia's network of 36 shops, and at three trailer yards in Chicago, Atlanta and Dallas, technicians are now applying QR Codes to all tractors regardless of OEM, all makes of trailers in the fleet, and all converter dollies and forklifts. Decisiv supplies the codes, unique to each unit. Plans call for the application of QR Codes on the entire fleet to be completed by the end of the year.
"Our technicians are now using iPad tablet computers to scan QR Codes on vehicles and access and conduct pre-loaded inspections," said Charles Rozelle, regional maintenance manager at Saia's shop in Dallas where 175 tractors and 312 trailers are domiciled. "The QR codes take away the possibility of data entry errors, and by automatically transferring inspection results via a Wi-Fi network to the shop we can instantly see if service or repairs are needed. The platform also gives us easy access to inspection histories for DOT and internal use. Before, our inspection forms were stored in a trailer in Atlanta and if a report was needed someone had to physically search for it."
The QR codes now being applied to all Saia equipment can be used on any type of commercial asset.
Scanning the unique code at any authorized service location on a smart phone or tablet computer launches a Decisiv mobile application and immediately loads asset information, customized inspection details and pending work.
The application also allows service technicians to add odometer readings to trigger and send pending preventive maintenance operations, and simultaneously send any operations based on inspection results to shop personnel and the parts counter so they can be ready when the truck arrives in a service bay.