Mitsubishi Fuso Truck of America, Inc. (MFTA) announced that Sean Phillips has joined the company as a product support manager. He joins Mike Sands, who was recently reassigned from his position as a district sales manager with MFTA to product support manager in the metro New York and northern New Jersey areas.
According to Scott Coyle, MFTA’s director, Service Operations, “We are constantly looking to improve our customer service and dealership support. We are fortunate to have two dedicated professionals like Mike and Sean join our Product Support team. Both have extensive experience in the medium-duty truck business and a knowledge of what it takes to give customers the user experience we want them to have with our FUSO products and services.”
Prior to joining Mitsubishi Fuso, Phillips spent nearly 23 years with Caterpillar and International dealerships, in various roles, including Shop Manager, Master-Certified Technician and Service Advisor. He is master certified with International Trucks, holds an ASE Master Certification in medium- and heavy-duty trucks, and has a Class A CDL. In addition, he is a U.S. Marine Corps veteran.
Sands has worked for MFTA since January 2009 and has come to know MFTA’s trucks and dealer network thoroughly. Before joining MFTA, Sands spent more than 20 years working with sales and service of other medium-duty and Class 8 truck brands.
According to Coyle, “We’re confident the level of skill and dedication exhibited by both Mike and Sean will provide FUSO dealers and customers with outstanding service support. We look forward to continued success with them in their new positions.”