Ryder System announced that it has formed a partnership with Decisiv, a provider of Service Relationship Management solutions, to create an enhanced maintenance offering for large and for-hire truck fleets that own their vehicles and manage multiple maintenance providers.
The partnership combines Decisiv's technology, with Ryder's fleet maintenance capability, to create a comprehensive solution that addresses the complex challenges associated with fleet maintenance and provides better visibility into the total cost of maintaining a large national fleet.
Decisiv's technology platform captures, communicates, manages and measures every maintenance service event in real time. Enabling efficient management of multiple service providers, this solution consolidates and streamlines the flow of data giving fleet managers total transparency and visibility into maintenance activity across their entire fleet.
When implemented in conjunction with Ryder Managed Maintenance Solutions, a comprehensive portfolio of maintenance services that includes access to the company's 700 plus North American service locations and 5,000 expert certified technicians, fleet operators are able to experience consistent service, improve uptime, and realize significant cost savings.
In addition to maintenance and repair, Ryder customers have access to 24/7 roadside assistance, extended repair hours, predictable pricing, and available replacement vehicles.