The council's goal is to further enhance the quality and value of service to Kenworth customers.
Kenworth Parts Council members are: Chairman - Mike McKay, Kenworth Sales Co., Salt Lake City, Utah; Ken Ables, Performance Kenworth, Cleveland, Texas; Brad Burns, Kenworth Truck Centres of Ontario, Concord, Ont.; Mike Carwile, Truck Enterprises-Richmond, Richmond, Va.; Jo Frost, Edmonton Kenworth, Edmonton, Alb.; Keith King, Kenworth of Birmingham, Birmingham, Ala.; Mike Oswald, Wisconsin Kenworth, Madison, Wis.; Vic Stiller, Inland Kenworth, Phoenix, Ariz.; and Kenworth Dealer Council Representative Ron Whiteford, Lower Great Lakes Kenworth, South Bend, Ind.
Kenworth dealers sell genuine Kenworth parts and provide all makes parts and service through more than 300 locations in the United States and Canada. Information on the Kenworth PremierCare(R) parts program is available at www.kenworth.com under Parts and Services. The site includes information on the SmartSearch online parts catalog and cross reference tool, Kenworth PremierCare Connect parts inventory management program, Kenworth PremierCare all-makes parts catalogs, Kenworth Privileges card, monthly Internet parts coupons, and Kenworth Dealer eFlyers with current parts and service specials.
To help support customers, Kenworth provides a complete dealer list on its website at www.kenworth.com. In addition, the Kenworth PremierCare(R) Customer Center (1-800-KW-ASSIST) is open 24 hours a day, seven days a week. The service requires no registration fee for emergency roadside assistance and is available to any truck brand. The Kenworth PremierCare Customer Center handles emergency roadside assistance calls and schedules service for preventive maintenance customers, among other services.